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Hanen Almazyad, Customer Service Specialist

Hanen Almazyad

Customer Service Specialist·Ministry of Human Resources and Social Development

Saudi Arabia

Bachelor's degree, علم أجتماع

Work experience

Total years of experience: 0 years, 8 months

Customer Service Specialist

March 2022 - October 2022

Ministry of Human Resources and Social Development

Riyadh, Saudi Arabia

March 2022 - October 2022

Provided customer support and handled inquiries professionally to ensure high satisfaction
Assisted in resolving client issues efficiently and escalating complex cases when needed
Maintained accurate records of customer interactions and service requests

Company industry:
Human Resources Outsourcing
Job role:
Customer Service and Call Center

ممثل خدمة عملاء

March 2022 - September 2022

وزارة الموارد البشرية والتنمية الأجتماعيه

Riyadh, Saudi Arabia

March 2022 - September 2022

Company industry:
Social Services
Job role:
Customer Service and Call Center

Education

جامعة الإمام محمد بن سعود الإسلامية‎

January 2022

January 2022

Bachelor's degree, علم أجتماع

Saudi Arabia

Imam Muhammad ibn Saud Islamic University

January 2022

January 2022

Bachelor's degree, Sociology

Saudi Arabia

Skills

Management
Expert
Management
Expert
Customer Service
Expert
Customer Service
Expert
Client Service
Expert
Client Service
Expert
Conference Organizing
Expert
Conference Organizing
Expert
بوربوينت
Expert
بوربوينت
Expert
الحاسب الألي
Expert
الحاسب الألي
Expert
فوتوشوب
Intermediate
فوتوشوب
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Administration
Intermediate
Administration
Intermediate
CONSULTING
Intermediate
CONSULTING
Intermediate
CORPORATE SOCIAL RESPONSIBILITY
Intermediate
CORPORATE SOCIAL RESPONSIBILITY
Intermediate
CREATIVE WRITING
Intermediate
CREATIVE WRITING
Intermediate
CREATIVITY
Intermediate
CREATIVITY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
GRAPHIC DESIGN
Intermediate
GRAPHIC DESIGN
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
SOCIOLOGY
Intermediate
SOCIOLOGY
Intermediate

Social profiles

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Certifications
Platform for Graphic
كتابة المحتوى الأبداعي
Feb 2022

Hobbies

  • الكتابة
  • التصوير