EVENT MANAGER
Abu Dhabi Islamic Bank
مجموع سنوات الخبرة :19 years, 4 أشهر
Monitor event activities to ensure compliance with applicable
regulations and laws, satisfaction of participants, and resolution
of any problems that arise.
* Confer with staff at a chosen event site to coordinate details.
* Inspect event facilities to ensure that they conform to customer
requirements.
* Coordinate services for events, such as accommodation and
transportation for participants, facilities, catering, signage,
displays, special needs requirements, printing and event
security.
* Consult with customers to determine objectives and
requirements for events such as meetings, conferences, and
conventions.
* Meet with sponsors and organizing committees to plan scope
and format of events, to establish and monitor budgets, or to
review administrative procedures and event progress.
* Review event bills for accuracy, and approve payment.
Keep records of customer interactions or transactions, recording
details of inquiries, complaints, or comments, as well as actions
taken.
* Check to ensure that appropriate changes were made to resolve
customers' problems.
* Resolve customers' service or billing complaints by performing
activities such as exchanging merchandise, refunding money, or
adjusting bills.
• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Refer unresolved customer grievances to designated departments for further investigation.
• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
• Solicit sales of new or additional services or products.
• Determine charges for services requested, collect deposits or
payments, or arrange for billing.