Mazen Hallak, Business Manager

Mazen Hallak

Business Manager

High End Technology

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Business Administration
Expérience
20 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :20 years, 11 Mois

Business Manager à High End Technology
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis février 2015

Identifies trendsetter ideas by researching industry and related events, publications, and announcements  Managing on a daily basis by canvassing for new business.  Leading the sales &customer support team to achieve the company goals and Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operation  Landed many retailers & online companies to sell -through our products.  Knows of building strong relationships with internal and external partners  Have closed many deals of company products such as surveillance system for school, hotel, warehouse, private shops and we Started to target other vertical segments.  Selling Software & hardware to reseller and export customers  Company Products range includes surveillance systems, Hospitality, Education software and mobile accessories, printing and computing products in addition to online ecommerce portal.

Country Sales Manager -Libya à Mitsumi IT Distribution
  • Émirats Arabes Unis - Dubaï
  • mars 2013 à février 2015

• Responsible for HP Personal Computer & Enterprise business in Libya spearheading a team of 2 Channel Managers, reporting to North Africa General Manager based in Morocco.
• Instrumental in Company being awarded for top performance by the Vendor
• Set up Libya Channel from scratch for Mitsumi
• Expanded channel base by introducing new partners from T2 & T3 segments
• Reduced heavy dependency on sub distributors by expanding services to up-country market
• Executed many successful channel recognition and reward programs
• Worked strategically with the channel in creating a positive perception for the push brands
• Chaired multiple meetings with new vendors to ensure positive results from the time of launch
• Increased the contribution from push brands like Asus & Lenovo drastically
• Worked strategically with vendors to launch killer SKUs, promotions and incentive programs
• Conducted various training programs for T2 & T3 channel segment
• Successfully closed multiple big ticket deals with channel partners
• Received Performance award for “Excellence in Channel Sales”

Senior Sales Specialist à Emitac Distribution LLC
  • Émirats Arabes Unis - Dubaï
  • avril 2011 à février 2013

Emitac Distribution (EDL) was established since 1976, EDL has been bringing the world's most advanced and Innovative technology products. EDL’s well known name in the technology distribution sector has enabled us to build an enviable group of resellers. EDL is a convenient Distribution setup for all small, medium and large-scale enterprises that need the assurance of support at several regional locations.

Job Role:
• To ensure a key account, the largest account in company history, received timely and effective support regarding any issue
• Business development for System & Notebooks, in the Local Market of UAE & export Market.
• Develop & expand the channels breath for Acer & Lenovo products
• Responsible for Acer Products & Lenovo point sales business lines for UAE &the Middle East region.
• Regular Visits to the market and insure a healthy business for long term
• Relationship Management with Vendors and Business Partners.
• Develop sales and marketing approaches for new and existing resellers.
• Generate and qualify sales leads via web, cold calling and vendor shows
• Develop the Lenovo business in UAE, Middle East & GCC.
• Work closely with Lenovo to assign a new business partners for them in the local & export markets.
• Work closely with Acer and search for new partner for them in UAE
• Achieve the assigned target in term of revenue, overdue, stock management.
Key Achievement:
• Developed and improved the relationship of many key accounts in the local markets
• Worked collaboratively with major client to Lenovo, Acer HP PSG in the local market grew account revenue with Emitac from nil per year to $3000, 000 per year within1 years.
• Developed the export market and successfully started doing business on Algeria, Libya, Pakistan, CIS, & Levant

Business Development Manager à Emitac Distribution LLC
  • Émirats Arabes Unis - Dubaï
  • août 2010 à avril 2011

Job Role:
• Business development for IT Hardware '' Hp, Acer, Eaton .Optoma'' in the Local Market of UAE & export
• Develop the IPG business of our company for the attend and non attend hp partners
• Responsible for Acer Products & hp point sales business lines for UAE &the Middle East region.
• Relationship Management with Vendors and Business Partners.
• Develop sales and marketing approaches for new and existing resellers.
• Generate and qualify sales leads via web, cold calling and vendor shows.
• Responsible for both of quantity and quality of channels
• Develop the inactive accounts and maintain our mutual business relationship
• Identify and develop channels, increase the channel knowledge and communicate it, manage the competitive channel information, develop new channel services, channel advertising and promotion, customer relations development, focus the Company into the channel strategies, support the channel sales and services.

Business Development Manager à Almasa IT Distribution LLC
  • Émirats Arabes Unis - Dubaï
  • avril 2006 à juillet 2010

Almasa ITD represents an array of world leading vendors such as Avaya, Acer, Asus, Asrock, ATI, Blue Coat Systems, Extreme Networks, Galaxy Technology, Hitachi, HP Procurve, Intel, Nvidia, Seagate
Job Role:
• Reasonable for handling the channel sales in zonal distribution
• Responsible for both of quantity and quality of channels
• Expanding relationship with the key premier reseller
• Manage sales infrastructure, including monthly compensation plans, sales coaching, pipeline management, sales rep activity reporting, motivational training, and monthly executive reviews
• Developing business in Middle East & GCC territory
• Developing & Reactivating the exited channel & partners and get new channels as well.
• Follow up on orders, bills and contracts with clients
• Reporting monthly Presentation to the CEO
• Sending weekly and monthly sell out and forecast reports
• Develop Levant Market & prepare for the next step of plan to start operating from Syria soonest.
• Achieve the assigned target in terms of revenue.
• Quarterly Research and analyzing of my territory to check requirements to improve the sell out
• Handles customer queries and complaints about the products and resolve them.
• Dealing with credit controllers to avoid customers overdue, and insure to clear their outstanding
• Create the need &increase the sell out of the company products range.
Key Achievement:
• Seconded to improve the relations with key clients and successfully relations and boosted profit
• Built a loyal accounts to the company and ensure regular business and added many new accounts to the company data base
• Successfully achieved 100% & 150% revenue growth in year 1 and 2, respectively
• In complete charge of managing the north Africa market & Levant direct sales relationship with Al MASA ITD
• Successfully developed the market of Egypt & maintain long term business relations, which drove the company to open a new branch in Egypt

Business Development Manager à Barcode Gulf L.L.C
  • Émirats Arabes Unis - Dubaï
  • juillet 2005 à janvier 2006

• In charge of promoting the company's new products for UAE Government & Semi Government Sector
• Identifying & Developing new business opportunities
• Identifying new channels.
• Enhancing the existing vertical base.
• Follow up on orders, bills and contracts with clients
• Give clients demos on how to use products
• Ensure client satisfaction in terms of products sold
• Ensuring Plano grams are rightly implemented as per channels.
• Timely and regular market related feedback (Competition, Promotions/Sales trend)

Key Achievement:
• Successfully implementing the parking software for RTA in UAE
• Successfully provide RTA heavy Vehicle Department with RIFD application to track the quality of vehicle's parts
• Maintain a good relationship with the key contact person in the channel account
• Implementing the asset tracking application in Al Dheid Municipality

Business Development Manager à Epro Middle East FZCO
  • Émirats Arabes Unis - Dubaï
  • mai 2003 à juillet 2005

:
• In charge of Promoting the new company with all media and marketing channels.
• In charge of Promoting the new Brand with all the Marketing Supports in the Middle East Markets. And some parts of Europe
• Exhibit products at the Trade Shows and attend trade shows to review competitors’ products.
• Outsourced for new clients & organized meeting with the clients and managed their accounts and the delivery of their orders
• Following the company's Distributors and Collecting the market’s Feedback of our Computer Components& own Brand.
• Present the company in the IT show around the world such as Cebit Hannover, Gitex Dubai, Hitch, Kiev & Cham Damascus Exhibition
• Looking for new Markets and creating new relation with new costumers.
• Be the customer representative into the Company, Identify and develop markets
maintain and develop products and services, develop communication channels (advertising, public relations, ..), channels development and support, promotion campaigns.
• Customer relations development

Key Achievement :
• Increased products visibility at the power retailer around the UAE, such as Plug Ins, Sharaf Dg…etc
• Made many B2B deals to Italy, Cypress & Malta
• Successfully carried out plans on opening new branches of the company in other states
• Appointed and authorized reseller in the middle east& North Africa countries (Syria, Lebanon, Iraq, Algeria, Tunisia )
• Successfully carried out plans on entering new markets for the company

Éducation

Baccalauréat, Business Administration
  • à Damascus University
  • février 2001

Business Administration Economic college February 2001 Damascus University, Syria Degree: Bachelors Specialized In Business Management - Marketing Final Year Options: Developing, Marketing Principles, Business organization Managing Activities, Resources and Information, International Marketing

Specialties & Skills

Middle Management
Export Development
Small Group Management
Key Account Management
Sales Management
Management skills: Influencing, leading, negotiating and delegating abilities
BUSINESS DEVELOPMENT
Hard Worker & Remarkable ability to analyses and solve problems.
CUSTOMER SERVICE
Experience in Export &Channel sales with very good record of increase in distribution.
Very effective interpersonal skills with excellent communication both verbally and written
Key account management , Channel Partners & new business development
Channal Managment
MICROSOFT OFFICE
Clients & Partner relationship managements

Langues

Arabe
Expert
Anglais
Expert