mazen mhanna

 Answer customer’s calls.
 Handle passenger complaints
 Assist passengers with their queries, booking, and modification
 Promote new products over the phone

 Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints.
 Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
 Check to ensure that appropriate changes were made to resolve customers' problems

 Joined Customer Services training from MAX Jordan.
Maximize sales through exceptional customer service.