Mazen MOKHTAR

_Optimize the ALFA coverage in Beirut area on all technologies (2G, 3G and 4G)
_ Deploy the 4G network in Beirut
_Work to improve the KPIs of the network on all technologies
_Work on the worst cells list in the network to improve their performance.
_Neighbors optimization
_Actually deploying the LTE-Advance all over Lebanon (Acceptance, parameters tuning …)
_Perform Drive tests using TEMS and QUALIPOC and analyze log files using TEMS and ACTIX
_Escalate any recorded problems on the Antennas (alarms, Transmission issues, Core issues…)
_Work on the sites capacity during large events to prevent congestion

ALFA (managed by "Orascom Telecom Holding" (OTH)), beirut, Lebanon. NOC unit.
_Identify and record encountered problems on the Network (RBSs, MSCs, BSCs, HLRs, Environment) studied at the university
_Initiates trouble Tickets on detected problems to the sub-contractors and/or to the corresponding maintenance team
_Handles incoming calls of the maintenance teams and subcontractors intervening on sites
_Handles the site access database and records in real time all interventions
_Supports technically the Call Center staff (queries and/or modifications concerning client profiles

Official Lebanese Land Line Operator) Beirut, Lebanon.
•Satellite Communication overview in Lebanon
•Everything we learned at the university was shown to us as practical experience to the future.

managed by “ZAIN Telecom”)Beirut, Lebanon.
• Creation of programs on ORACLE FORMS AND REPORT 6i for GPRS registration in the IT Department using
•Basic information’s in programming that I have through university (Oracle courses and java courses