Md Ahamad Alam

• Experienced in assisting customers by understanding their needs and recommending the right products.
• Strong knowledge of sports brands, footwear, apparel, and accessories.
• Skilled in using effective selling techniques, including upselling, cross-selling, and suggestive selling to
increase sales.
• Excellent product knowledge with the ability to explain features, benefits, and value to customers.
• Proven ability to achieve sales targets while delivering outstanding customer service.
• Strong communication, teamwork, and relationship-building skills.
• Able to maintain attractive visual merchandising and ensure store standards are met.
• Experienced in handling cash, POS transactions, stock replenishment, and inventory support.

• Provided exceptional guest service by preparing, serving, and maintaining premium hookah products in
accordance with company standards.
• Assisted customers with menu recommendations and customized flavor selections to enhance the overall
dining experience.
• Monitored and maintained hookah quality, replacing coals and ensuring timely service throughout guests
visits.
• Coordinated effectively with kitchen and service teams to deliver efficient food and beverage service in a
fast-paced environment.
• Maintained cleanliness, hygiene, and safety standards while ensuring compliance with hospitality and
health regulations.