مہمد انس Anas

Accenture - Australia/India | Project Challenger | Team Lead 2024 - Present
• M365 Migration (Cross Tenant Migration)
• Hybrid Migration (Internal Exchange on-Prem to Exchange Online)
• GoDaddy M365 Tenant to M365 Tenant Migration
• Android Open-Source Project Migration of Room OS for CISCO Devices.
• Domain Migration from GoDaddy to CSC DNS with zero Downtime with Ownership transfer.
• OneDrive Migration using Sharegate.
• Microsoft Team Telephony Setup for Different Countries
• Domain Onboarding (AD, ADFS, M365, Proofpoint, Intune)
• MDM and MAM Administration
• Exchange 2019 Servers Maintenance/Administration
• Direct Printing on Prem/Cloud Print Solution Management (Uniflow)
• Audio/Video Conference room setup (Room Bars, Navigators, Touch Panels)

Accenture | Project BHP - Singapore | Team Lead

• Migration using Quest ODM from one tenant to another tenant.
• Network upload within tenant (S&C compliance)
• Setting required records in Public DNS.
• Managing records/Zones in LOCAL DNS.
2021 - 2024

Accenture | Project BHP - | Team Lead

• HLD/LLD Design, Runbooks, Session Understanding Documents, KT Plans & Transitions.
• Go Daddy hosted M365 Migration to Existing M365
• Domain Ownership/DNS Transfer to different DNS Registrars.
• Microsoft Azure IAAS, PAAS service build, Configuration and Management support.
• Exchange 2013/2016/2019 setup/decommission/upgrade design and support.
• Microsoft Exchange Online, Azure Active directory end to end configuration and support.
• Hybrid Exchange, AAD Connect
• Windows server 2019, Active Directory
• E-Discovery for legal requests. DLP, Data Life cycle management, Threat Policies setup.
• Print Server Management for Direct printing and Cloud Printing Solution (Uniflow by Cannon).
• Faxing setup and support.
• Hosting/DNS management (Public/Local)
• Tools: MS Defender, Proofpoint, Windows server backup, ITSM tools,
• Applications: Enterprise Vault, Office Suit, Uniflow for Print and Scan
• Preparing SOP’s and Knowledge sharing
• Setting up environment for Tenant
• Managing Infrastructure in Merger/Acquisitions for Tenants.
• Setup SMTP IIS virtual servers for email relay.
• Setup SMTP Exchange servers for email relay.
• Managing Azure AD connect sync issues.
• Office 365/Exchange Administration
• Setting up Security and Compliance setup (EOP/E-discovery/ Defender for O365)
• Provided IT infrastructure support as an Exchange/Office 365 Admin in various projects.
• Sound knowledge on DLP/AIP, helping Security team to setup DLP/AIP
• End to End Migration from one tenant to other.
• Setting up Free/Busy in multi tenants.
• Setting up Exchange Attributes in Active directory for Mailbox migration.
• Setting up rewrite between multi tenants (Proofpoint/ Edge servers

Tata Consultancy Services | System Engineer 2017 - 2021
Projects:
• Cargill
• Nutrien Ag Solutions
• Adecco
Activities:
• Management of Users Mailboxes using Hybrid Environment, Exchange
Online Services.
• Enablement of 2 step security method for user’s O365 apps, specially to
Outlook application using MFA.
• Knowledge transfer to new Associates about the work culture and process
flexibility.
• Management of Skype for business and Lync 2010/ 2013 users from portal.
• Dell Mail Archive tool for .pst file export (data extraction).
• Good and fluent knowledge of windows as well as Azure Power shell.
• Very Good knowledge of Office 365 Licensing and management of license,
reporting.
• Hand on knowledge of ADFS, ADDS, objects and domain Controller, Group
Policy Management.
• Microsoft cloud management (One Drive) desktop and online application
support, Share point Online management for admin activity only.
• Good hands-on knowledge about Office 365 troubleshooting (Outlook, SSO
Apps, Office products issues).
• Fraud Alert and IP Whitelisting knowledge.
• End to End Knowledge about Exit and in of a project (SOP, SOM, MOM)
Transition phase, exit phase.
• Hybrid Migration knowledge end to end from on-prem to Exchange Online.
• Hand on Knowledge about mapping of one mailbox to another AD Account.
• Tools knowledge about SARA Tool, Outlook diagnostics tool etc.
• Office 365 health check-up daily status update.
• Worked on change/Problem record, Knowledge article
• Creation, SOP/SOM/PIR Creation.
• Worked with Microsoft premium support for Outage related and P1/P2Issues.
• Good Knowledge About Security and Compliance, Content search,
eDiscovery, IP Blacklisting, Domain Blacklisting.
• Hand on Experience on Azure Active Directory Module (Conditional access,
Enterprise application, MFA, RBAC Roles, Audit Logs, SignIn Logs) etc.
• Global Operational experience in managing large environments, experience
in Reporting (General Reports, Mailbox reports, revenue Reports, Audit
Reports etc.)
• Experience in public folder mailbox, managing EXO using powershell.
• Participated and provided idea in service improvement plan.
• Managed directory sync, active sync, EOP, DLP, ADFS Issues.
• Very Good exposure on Microsoft Teams (Creation of Teams, channels,
archive, mail enabled teams) etc. managing issues related to Microsoft
Teams.
• Hands on Experience on Azure Compute, Networking Services and Azure
Active Directory.
• Creation & maintenance of Virtual machines
• Creation of Virtual Networks, IP addresses, Subnet.
• Troubleshooting issues in cloud VM’s, Change requests, Clean-up activities.
• Managing O365/ Azure/Exchange Administration for multi tenants.
• Managing and review incidents for L2/L3 Team.
• Client discussions on O365 Incidents and service improvement plans.
• Managing L1/L2 team.