Mohammed Afroz, Telecom Engineer

Mohammed Afroz

Telecom Engineer

Pixcom Technologies

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Computer Science
Experience
12 years, 7 Months

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Work Experience

Total years of experience :12 years, 7 Months

Telecom Engineer at Pixcom Technologies
  • United Arab Emirates - Dubai
  • My current job since July 2016

 Design, Install, Troubleshoot and Maintain Telecom Avaya PBX System and Avaya Contact Center Solutions.
 Attend meeting with Clients to understand thier requirement and design a solution.
 Manage closely project execution and finish it before deadline.
 Co-ordinate with IT and Developement team to customize the solution as the Customer needs.
 To assist in the execution of requirements in PBX related works primarily new PABX installation, PABX support, fault rectifications, and maintenance of existing key systems.
 Perform a site survey if required for new requirements in coordination with contractors and respective service providers.
 Assisting Sales team in designing of system
 Answering queries upon client requests.
 Managing the sub-ordinates at the site to accomplish the give project on time.
 Handling technical meetings with clients and consultants.
 Responsible for meeting daily tech support needs and driving customer satisfaction.
 Managing Annual Maintenance Contracts.

Network and System Engineer at Galaxy Technology/Thought Middle East
  • United Arab Emirates - Dubai
  • October 2011 to July 2016

• Design, Installing, Troubleshooting and Maintaining NEC, Panasonic, AVAYA Pabx
• Cisco Routers & Switches configurations
• Design, Installing, Troubleshooting and Maintaining CCTV, Access Controls, Time and Attendance systems
• Design Structure Cabling, FTTH, FDH Solutions
• IT AMC Maintenance
• PABX AMC Maintenance
• Server 2008/2012 Installation, Configuration, Troubleshooting and Maintenance
• Integrating Telecom systems with Call Manager and Call Recording
• Installing DECT System

Education

Bachelor's degree, Computer Science
  • at Osmania University
  • May 2011

➢ Jun 2008 - May 2011 Bachelor's of Engineering in Computer Science with Distinction from Osmania University, Andhra Pradesh, India.

Diploma, Computer Science Engineering
  • at State Board Of Technical Education of Andhra Pradesh
  • May 2008

1) The curriculum is restructured to have 2 ½ years ( 5 semesters) in house training at the Institution and 6 months Industrial training in an Organization / Industry relevant to the field of specialization. This is mainly aimed to improve the practical skills in the students to make them ready to cater the needs of Industry with hands on experience and with a very good practical vision. 2) An effort has been made to improve the communication skills and personality development of the students, by restructuring the English Language / communication subjects and extending them to all the three years. i.e. I Year and III , ,IV, and V semesters. The main intention behind this is to improve their communication / presentation skills and to develop their personality to enable them to stand as an useful product in the global market. 3) Computer Fundamentals & Programming in C is introduced in the I year curriculum itself in addition to the Information Technology Lab for getting started with the programming language. This enables the student to have good acquaintance with computers ,internet, e-Mailing from First year onwards . It also enables the student to keep pace with latest trends of the present day technology. 4) Their knowledge and skills in computer Servicing and Maintenance changing the name of the subject as Computer Hardware & Networking and by allocating more periods for the subject. Much emphasis has been given in imparting practical training in Computer Lab Subjects, so that the student will have hands on experience and confidence by the time he / she completes his / her diploma course. Imparting training in Computer Hardware & Networking and Computer Animation will surely improve the potentiality of the students in getting good employment. It is also felt that this knowledge is also the need of the hour for any technician or Engineer. 5) Every effort has been made while restructuring the curriculum to mould the students to become very good “ Technicians “ with more practical visualization. This has been done by deleting un necessary and extra information and regrouping the subjects to impart theoretical inputs to the students up to sufficient depth. This saving in time has been utilized in slightly improving on the practical inputs during in-house training itself. 6) Seminars also form a part of the curriculum in all the three years. This will surely improve the abilities of the students in communication / presentation skills. 7) Much emphasis has been given for practical subjects by dividing the combined practical subjects in the earlier curriculum in to individual subjects by allotment of separate subject codes. Also the examination time for all practical subjects is common and is fixed as 3 hrs duration . This allows the examiners (both internal and external ) to pay much attention towards the examinee during practical / laboratory evaluation.

Diploma, Cisco Certified Network Professional
  • at Net Metrics
  • February 2008

Cisco Certified Network Professional Routing, Switching and Troubleshooting from Netmetric's Solutions in FEB 2014. 1. Implement, monitor, and maintain routing and switching services in an enterprise campus network. 2. Plan, configure, and verify the implementation of complex enterprise LAN and WAN routing solutions 3. Implement IPv6, EIGRP, BGP, and OSPF in an enterprise network. 4. Configure secure routing solutions to support branch offices and mobile workers. 5. Implement the secure integration of VLANs, WLANs, voice, and video into campus networks. 6. Plan, configure, and verify the implementation of complex enterprise switching solutions. 7. Plan and execute regular network maintenance to monitor and maintain complex enterprise routed and switched IP networks. 8. Perform network troubleshooting using technology-based processes and best practices, based on systematic and industry recognized approaches

Diploma, Microsoft Certified Solution Expert
  • at AIM Technologies
  • February 2000

Diploma in Microsoft Certified Solution Expert MCSE from AIM Technologies in FEB 2013. Network Essentials Networking Concepts, History of Server OS Introduction to windows server 2008 & 2012 Features of Windows Server 2012 Installation of Windows Server 2012 Introduction and Creation of Users accounts Conversion of GUI to Server Core Conversion of Server Core to GUI RODC & Physical Structure of AD-DS Introduction & Configuration of Read-Only Domain Controller SITES and Global Catalog Backup Strategies Replication between the Domain Controllers AD-DS Partitions Configuring A.D.C using Install From Media [IFM] Active Directory - Domain Services IP Addressing Logical Topologies - Peer-Peer & Domain Models Introduction to Directory Services Evolution of Active Directory Services - LDAP Protocol Features of Active Directory Installing Active Directory – Domain Controller Dynamic Host Configuration Protocol (DHCP) Introduction and Configuration of DHCP Server DHCP Client Configuration Reservations BOOTP Server DHCP Backup Configuring DHCP Failover Member Servers, Clients, User Configuration Configuring Member Servers and Clients. Creating Users in AD-DS User Logon policies Password policies Account Lockout policies User properties Domain Name System (DNS) Internet Basics, Host & LM Host Files DNS Naming Hierarchy Lookup Zones - Forward and Reverse lookup Zones Types of Zones – Primary, Secondary & Stub Zone Resource Records, Integration with ADS, SRV Records Forwarders, Dynamic Updates Permissions/Access Control Lists File Systems Security and Sharing Permissions - Folders & Files Offline Folders Internet Information Services(IIS) IIS 8.0 Configuration Hosting Websites, Virtual Directories Redirecting Web Sites Backup & Restoring Sites FTP Server Configuration Profiles and File Server Resource Manager [FSRM] Types of Profiles – Local & Roaming Home Folder Configuring Quotas using FSRM Implementing File Screening using FSRM Configuring Storage Reports Management. Windows Deployment Services Introduction and Configuration of WDS Server Attended and Unattended Installation Distributed File System Creating Organisational Unit Delegating Control to a User Active Directory Recycle Bin DFS Namespace DFS Folders Microsoft Hyper -V Installation of Hyper – V Configuring Virtual Machine Configuring Virtual Networks Configuring Virtual Hard disks Logical Structure of AD - DS Configuring ADC Tree Structure - Child Domain Forest Structure Routing & Remote Access Routing Configuration - Static Routes NAT, DHCP Relay Agent Remote Access Server Configuration VPN - PPTP FSMO Roles of AD - DS Roles of AD - DS Transferring of Roles Seizing of Roles Remote Desktop Services Remote Administration Mode Group Policy / System Policies User and Computer Policies Scope of Policies and OU, Domain, Sites Group Policy Modeling (RSOP) Software Deployment Scripts, Folder Redirection Group Policy Preferences Advanced Topics Windows Server Backup Introduction to print server Upgrading Windows Server 2008 to 2012 Overview of AD- FS, LDS, RMS, CS Active Directory Trusts Introduction to Trust Relationship Categories, Directions & Types of Trusts Functional Levels Authentication Protocols Configuring Forest Trusts between 2012 Forests Storage Technologies Configuring iSCSI Target and Initiator Introdution to Storage spaces and Storage Pools Configuring Volume (RAID – 0, 1, 5)

Specialties & Skills

Enterprise Solutions
Servers
Database Implementation
Avaya PBX
Call Center Development
LINUX OS
Contact Center Solution
Avaya PBX Systems
SIP Protocol
Avaya Video Conferencing Solutions
SQL PHP HTML CSS JAVA
Session Border Controllers
CISCO ROUTERS AND SWITCHES
WINDOWS SERVER 2012
ROUTING PROTOCOLS
Networking
Web Designing[HTML, CSS,PHP

Languages

English
Expert

Training and Certifications

Avaya Scopia Solutions (Training)
Training Institute:
Avaya
Date Attended:
May 2017
Duration:
40 hours
AIPS IP Office (Training)
Training Institute:
Avaya
Date Attended:
February 2017
Duration:
40 hours
Avaya IPOCC (Training)
Training Institute:
Avaya
Date Attended:
August 2018
Duration:
40 hours
Avaya SBCE (Training)
Training Institute:
Avaya
Date Attended:
May 2018
Duration:
40 hours

Hobbies

  • Web Designing
    http://www.galaxydxb.com http://www.hafizfinder.com