Technical Support Engineer
Lisec Automation
مجموع سنوات الخبرة :11 years, 7 أشهر
I am Handling application related issues. The application is windows/linux based.
In this profile, my role is to assist user for application related queries
I receive IT Related issue from user on call/mails and provide them the appropriate solutions.
Log ticket on BMC Remedy and assign to concerned team.
Act as EUC to resolve IT related issues on floor.
Managing and completing project in the given deadline, Provide Technical Support to client on Outlook Configuration, Establishing Client Hardware/Software requirements, Quote them, Once PO is received, Contact the Supplier and coordinate with them for delivery of material at client end. Client and vendor management
B.TECH(Computer Science)