Project Manager
Reliance Tech Services PVT.LTD.
Total years of experience :24 years, 1 Months
1. Managing the delivery of large integrated solutions to an external customer and internal customer or in support of a major enterprise-wide program, often involving multi-function and multi-vendor efforts.
2. Determining overall project plan, budget, structure, schedule, and staffing requirements for complex integrated IT Infrastructure Solutions requiring relevant products and Services.
3. Ensure customer satisfaction by responding to all escalations regarding project deliverables.
4. To ensure that customer complaints are resolved by taking corrective actions
5. Quality & Process Control during project life cycle.
6. To escalate the quality issues beyond control & get the solution at the earliest.
7. Review Project performance with the customer periodically during on-going phase. (Manage scope effectively)
8. Communication to all the stake holders in the project
9. To recommend for deviations and Change control.
10. Manage Issue & Risk Management during project execution.
11. Documentation & effective Data Management
12. Hand-over for Smooth Sustenance
a. Network equipments such as L2 and L3 Switches Router.
b. The hardware/Software maintenance of the PC and the printers
e. Configuration of Video Conferences between different locations of Reliance offices.
h. Configuration of VPNs between different locations of Reliance WWE.
i. Deng Set up - A News Gathering and Broadcasting device for all known news channels.
Configuring and Managing File and Print Servers checkpoint firewall Net Screen.
j. Configuring and proactive monitoring of local & remote servers for any
Critical events, using server management tools. Good experience in
Remote monitoring tools.
k. Managing and Configuring third party software like VPOP3
Security patches/ updates. l
l. In depth knowledge of media management and Backup Policy with
Restoration procedure using VERITAS and native backup utilities.
m. Exposure to configuring & troubleshooting of Mobile Enterprise Solution
(e.g. Blackberry).
n. Project experience of migrating from Windows 2000 server to Windows 2003 server and Exchange 2000 to Exchange 2003 environment.
o. Vendor coordination for any Server/ Desktop hardware/software problems.
p. Plan projects in order to accomplish its goals within constraints such as time, cost and agreed quality standards
q. Schedule tasks, deadlines and milestones for all stakeholders and resources
r. Day-to-Day Management
s. Run the project on a day-to-day basis
t. Coordinate designers, coders, programmers, other staff, service providers, and clients
u. Assemble assets required for production team to perform tasks
v. Disseminate production information to production team through task and sub-tasks assignment based on requirements
w. Responsible for installation of Access Control, CCTV, VESDA, Fire Alarm system, FM-200, BMS.
. Installation & maintenance of hardware.
2. Installation of networking equipment & operation system.
3. Installation & maintenance of Internet system.
4. Working of Protocol like TCP/IP.
5. Installation of windows Win2K, 98, NT.
6. Trouble shooting Hardware & Software problems (DOS, WIN95, Win98, WinNT, Win2000, WinXP
7. Managing the virus problems
8. Installing and handling the Cisco routers 2600, 770, 1600series.
9. Configure Terminal service & Telnet service
10. Troubleshooting DMP & DeskJet Printer
11. Novell Server connected to windows server
12. Lotus Notes 6.0
1. Configure Windows XP to UNIX server as a telnet service
2. Installation of configuration of Cisco, 3com, D-link switches.
3. Responsible proper functionally of structured cabling.
4. Installation of printer like Line matrix Printer, DeskJet, Network Printer DMP& Scanners.
5. Configure Anti Virus Server Version
. Hardware & Software Installations
2. Configure outlook express
3. Installation & Configuration Windows XP client and configure terminal service.
4. Desktop application like Microsoft products WinXP, MS-Office2000 Photoshop installation
And troubleshooting
5. Configure Windows XP to Unix server as a telnet service
6. Installation of configuration of Cisco, 3com, D-link switches.
7. Responsible proper functionally of structured cabling.
8. Installation of printer like Line matrix Printer, DeskJet, Network Printer DMP& Scanners.
9. Configure Anti Virus Server Version
Responsible for developing New Application Software in Visual basic and MFC, Back end Using Database in MS-Access2000, SQL Server and Crystal Report. Configuration of NT server, Web Server & Proxy Server to share Internet Services With appropriate Rights and Permissions