Mohammed Omer

Project: Stockmann plc (Europe) - Service Desk

Working on different tools:
ServiceNow
Oracle
Microsoft Exchange Admin Centre
Microsoft Azure
Remote Desktop Connection
Active Directory
VPN applications and all other technical tools and operating systems to manage and organize the users and client organization’s data.

Resolving all the technical query and issues from creating the user’s profile, providing and removing different types of access, managing the given access, organizing the user’s data till deletion of a user’s profile and also by providing resolutions to the technical issues by following proper guidelines and steps provided for both users and the organization by making use of proper and suitable tools

Project: Google (Global)-Research & Machine Intelligence

Worked on involving the development of artificial intelligence (AI) by manipulating, controlling, recording and training the (AI).

Which also includes procuring, preparing, cleaning data and applying different analytical methods.

Also creating timely data reports of responses, errors and behavior of the artificial intelligence (AI) to improve the quality of the project.