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Mohamed Salem, service adviser

Mohamed Salem

service adviser·Almulhim Autoservice

Saudi Arabia

Bachelor's degree, Mechatronics Engineering

Work experience

Total years of experience: 16 years, 9 months

service adviser

January 2024 - Present

Almulhim Autoservice

Eastern Province, Saudi Arabia

January 2024 - Present

Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Mechanical Engineering

Workshop Manager / Warranty Engineer

September 2020 - Present

Eltarek Automotives

Alexandria, Egypt

September 2020 - Present

Where I am responsible for managing workshop and a team of auto repair technicians and team leaders monitoring Major service Indicator (MSI) and assuring that workshop KPI’s are being fulfilled.

Company industry:
Automotive Dealership & Distributor
Job role:
Engineering

Workshop Team leader

October 2018 - August 2020

Dynamics Distribution

Egypt

October 2018 - August 2020

I am responsible for follow up maintenance procedures, diagnose mechanical & electrical faults, finalize and quality assure work orders.

Company industry:
Automotive Dealership & Distributor
Job role:
Maintenance, Repair, and Technician

Workshop Control Supervisor

August 2017 - September 2018

Nile Engineering Co. for Projects.

Alexandria, Egypt

August 2017 - September 2018

A main dealer for FCA (Fiat Chrysler Automobiles) in Egypt, where I am responsible for distributing work upon technicians and raise their productivity,
utilization and efficiency.

Company industry:
Automotive Dealership & Distributor
Job role:
Mechanical Engineering

Maintenance & Installation Engineer

July 2016 - November 2016

Smarttec

Cairo, Egypt

July 2016 - November 2016

A sole dealer for Chinese company LAUNCH which is a leader in the field of car service center equipment such as (hydraulic lifts, scissors lift, wheel alignment machines, etc.....), I was responsible for running the installation & maintenance team, giving training to customers, putting periodic maintenance plans.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Mechanical Engineering

Workshop Team Leader

August 2014 - March 2016

Al-Rizk Trading Co.

Alexandria, Egypt

August 2014 - March 2016

A sub dealer for Toyota & Daihatsu vehicles where I am working as Workshop control supervisor
and I am responsible for Workshop Lo

Company industry:
Automotive Dealership & Distributor
Job role:
Engineering

Service Advisor / Workshop Controller

July 2012 - July 2014

Zahid Tractors & Heavy Machinery Co. Ltd.

Dammam, Saudi Arabia

July 2012 - July 2014

Where I am working at the CVD (Commercial Vehicles Division), A sole dealer in Saudi Arabia for the following brands (Volvo Heavy Trucks, Volvo Buses, Renault Heavy Trucks, Stetter concrete mixers, CIMC tankers, SUNWIN buses, Daewoo buses), I am working as service advisor which is dealing with customers technical problems & discussing services & repairs for their vehicles.

Company industry:
Automotive Dealership & Distributor
Job role:
Engineering

Maintenance Engineer & Assistant of supporting & logistics Manager

May 2009 - June 2012

ALJawad Plastic & P.P Factory

Al-Ahsa, Saudi Arabia

May 2009 - June 2012

Branch of Al-Jawad Group for Trading, Industry & Contracting, A plastic films & bags making factory where I started as maintenance engineer then Assistant Supporting & Logistics Manager, where I am familiar with mechanical, electrical problems & administration logistics regarding plastic films making machine, printing machines and plastic bags making machines.

Company industry:
Other Business Support Services
Job role:
Maintenance, Repair, and Technician

Sales Engineer/Technical Support/Field Engineer

February 2011 - June 2011

Egytorc - Hytorc Egypt

Cairo, Egypt

February 2011 - June 2011

HYTORC is specialized in the field of bolt tightening and tensioning where I was responsible for selling services, devices, spare parts, making deals with customers and also supervising technicians in working sites.

Company industry:
Installation & Technical Services
Job role:
Mechanical Engineering

Technical Support Engineer

March 2009 - May 2009

ATEB

Alexandria, Egypt

March 2009 - May 2009

ATEB is a dealer for Siemens and other companies specialised in electric motors, valves and valve's actuators in Egypt where I was in the technical office (mechanical section) responsible for making technical offers in tenders.

Company industry:
Technical Maintenance & Repair
Job role:
Mechanical Engineering

Sales Engineer

October 2008 - March 2009

Saadani Trading & Industrial services

Alexandria, Egypt

October 2008 - March 2009

A sole dealer for Japanese company SMC PNEUMATICS where I worked as a sales engineer and I got familiar with all technical of pneumatic systems design & maintenance.

Company industry:
General Engineering Consultancy
Job role:
Sales

Education

Alexandria Higher Institute of engineering technology (AIET)

July 2008

July 2008

Bachelor's degree, Mechatronics Engineering

Egypt

GPA (point): 1.7 out of 4

GPA (point): 1.7 out of 4

Skills

Workshop Leadership
Expert
Workshop Leadership
Expert
Motors
Expert
Motors
Expert
Automotive
Expert
Automotive
Expert
Automotive Engineering
Expert
Automotive Engineering
Expert
Automotive Repair
Expert
Automotive Repair
Expert
Computer
Expert
Computer
Expert
Automotive Engineering
Expert
Automotive Engineering
Expert
Automotive Repair
Expert
Automotive Repair
Expert
Workshop Leadership
Expert
Workshop Leadership
Expert
Motors
Expert
Motors
Expert
Automotive
Expert
Automotive
Expert

Languages

English

Expert

Training and Certifications

Certifications
Toyota Pro-Technician
Jan 2016
Toyota Technician
Jan 2016

Training
Toyota Computerized Control System (TCCS)
Toyota Training Center
Feb 2016
First Aid & CPR
Zahid Learning Center
Dec 2013
Fire Fighting
Zahid Learning Center
Dec 2013
Dynamic Receptionist - Renault Heavy Trucks
Zahid Learning Center
Sep 2013

Hobbies and interests

Swimming
Internet Surfing