CR Account Manager
Ferro Corporation
Total years of experience :17 years, 2 Months
Gaining long term service commitments from assigned accounts.
Achieving business plan targets whilst maximising profits at the desired margin.
Developing client relationships at a senior and technical level
Communicating business relevant information and providing structured feedback to commercial manager.
Engages with customers to improve upstream process performance.
Identify new sales opportunities within existing accounts.
Becomes a point of contact to priority customers and resolving any issues they may have.
Responds to client communications or queries.
Producing & analyzing sales figures, then reporting to commercial manager.
Social media management, content, and engagement
Handling daily e-mail shots.
Prepare promotions & campaigns ideas.
Demonstrable social networking experience and social analytics tools knowledge.
Manage digital advertising campaigns to support brands as required.
Provide recommendations to optimize content & channel activation to improve performance and the consumer experience.
Participate in testing & optimizing the website of iravin.com.
Prepare briefs for design ideas and coordinate with graphic designers.
Prepare various types of reports to direct manager.
Attending meetings with clients
Maintaining good relationships with clients
Consulting clients about campaign requirements and objectives
Agreeing timescales and budgets
Monitoring and chasing work progress
Analyzing, interpreting and presenting results
Delivering ideas and final products to clients for review
Financial administration
Managing Social Media team to meet clients needs
Attending meetings with clients
Maintaining good relationships with clients
Handle new deals with estimated clients.
Consulting clients about campaign requirements and objectives
Agreeing timescales and budgets
Monitoring and chasing work progress
Analyzing, interpreting and presenting results
Delivering ideas and final products to clients for review
Financial administration
Managing Social Media team to meet clients needs
Liaising on a daily basis with clients and customers.
Working with the sales team to maintain and update pricing / listing details.
Managing & maintaining product & data information within company systems.
Producing & analyzing sales figures, then reporting them to marketing managers.
Bachelor of Commerce, Cairo University
A regular high school