Accountant & Administrative Officer
Makateeb International Business Center
Total years of experience :8 years, 9 Months
Prepare asset, liability and capital account entries by compiling and analyzing account
information
Documents financial transactions and substantiates transactions by auditing documents
Prepare Monthly Bank Reconciliation
Summarizes current financial status by collecting information, preparing balance sheet,
profit and loss statement and other reports
Secure financial information by competing data base backups
Prepare payments by verifying documentation and requesting disbursements
Maintain customer confidence and protects operations by keeping financial information
confidential
Ensure daily deposits of collection
Maintain good relation with clients and provide support for them
Ensure timely renewal of tenancy agreements and timely renting the vacant offices
Ensure timely collection of rent from tenants
Maintain access to official governmental sites relating to the company's operations
Responsible for completing government procedures, like employees residence and
license renewals
Processing invoices from various locations for payment.
▪ Providing Accountants with assistance when required.
▪ Contacting banks regarding any financial queries.
▪ Processing a high volume invoices.
▪ Handling a l telephone inquiries relating to accounts payable issues.
▪ Corresponding with vendors and respond to inquiries.
▪ Documenting all accounts payable transactions.
▪ Processing daily cash receipts.
▪ Collecting all invoices and obtaining approval for payment
▪ Matching, batching and coding invoices.
▪ Completing accounts payable.
▪ Creating historical records by scanning documents.
▪ Maintaining vendor files.
▪ Raising and tracking invoices.
▪ Checking the filing of invoices.
▪ Recording all cash activity on a daily basis.
▪ Chasing up outstanding customer accounts.
▪ Providing support documentation for audits.
▪ Matching cheques to corresponding invoices
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive
communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time
limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Responded to customer questions and requests in a prompt and efficient manner.
Prioritized helping customers over completing other routine tasks in the store.
Maintained knowledge of current sales and promotions, policies regarding payment and
exchanges and security practices.
Engaged with customers in a sincere and friendly manner.
Built relationships with customers to increase likelihood of repeat business.
Researched and customized service proposals for clients.
Maintained and organized a customer database of over 600 clients nationwide.
Modified a comprehensive financial reporting package to reflect growing organizational
complexity.
Supervised accounts receivables clerks, team of five.
Worked with management at the project level to ensure expense plans are achieved.
Compiled financial reports pertaining to cash receipts, expenditures and profit and loss.
Collected and reported monthly expense variances and explanations
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