mehdi fartouna

Develop and implement strategies and plans aligned with the organizations goals. Provide input on the overall business strategy and direction. Set departmental goals, objectives, and key performance indicators (KPIs). Monitor progress, make adjustments, and ensure successful execution. Provide strong leadership, mentorship, and guidance to the team. Build and develop a high-performing team, fostering a positive work environment. Set performance expectations, conduct performance evaluations, and provide regular feedback. Identify training and development needs, and support professional growth. Develop and manage budgets for the department or function. Monitor financial performance, analyze variances, and take appropriate actions. Optimize resource allocation to achieve cost-effectiveness and eficiency. Collaborate with finance teams to forecast, analyze financial data, and make informed decisions. Build and maintain strong relationships with internal and external stakeholders. Collaborate with cross-functional teams, senior management, and board members. Represent the organization in key meetings, negotiations, and industry events. Communicate effectively to align stakeholders and ensure organizational objectives are met. Track and evaluate departmental performance against set goals and KPIs. Analyze data and provide regular reports to senior management and stakeholders. Identify areas for improvement, implement corrective actions, and drive continuous improvement. Stay updated on industry trends, best practices, and emerging opportunities. Identify, assess, and mitigate risks within the department or function. Ensure compliance with relevant laws, regulations, and industry standards. Establish and enforce policies, procedures, and internal controls. Promote a culture of ethics, integrity, and accountability.

Plans, supervises and coordinates a wide range of monetary, non-monetary and other administrative services, providing the best customer service to new members, employees, line departments and HR. Maintain confidentiality of information. Resolve issues from customer, staff and stakeholder inquiries and complaints on policies, documentation, visa processing and systems issues while adhering to service agreements and standards and ensuring appropriate follow-up. Provide or coordinate all administration documents ensuring that appropriate policy, standards and procedures are applied and followed. Ensure that relevant information is communicated to required stakeholders and other sections. Maintain a timely system for acceptance and delivery of administrative documents. Ensure all daily/monthly transactional activities are completed within stipulated timeframes, in accordance with SLAs and company policies, with accurate system input. Provide accurate system generated reports as per customer/department requirements. Identify process related issues systems for continuous improvement, ensuring that administration systems are used effectively to collect, analyze and retrieve data. Coordinate with new or current employees to process important documents including visas, airport passes, employment contracts. Maintain accurate record keeping and secure handling procedures to ensure security of documentation. Conduct information sessions for individuals or groups as part of onboarding or post-registration formalities or when training on HR systems is required.
ÉTUDES DIPLÔMES

Researching New Opportunities: The Business Development Specialist conducts in-depth market research to identify new opportunities for growth. This may include analyzing market trends, identifying new market niches or assessing the needs of potential customers. Prospecting and lead generation: They are responsible for finding new potential customers and generating qualified leads. This may involve using various methods such as networking, attending trade shows, online research, cold calling, etc. Business Relationship Development: The Business Development Specialist builds strong relationships with existing and potential clients. They cultivate strategic partnerships with other companies and maintain connections with key industry stakeholders. Developing business proposals: They prepare detailed and persuasive business proposals to present the companys products or services to potential customers. They must understand the clients needs and adapt their proposals accordingly. Contract Negotiation: The Business Development Specialist participates in contract negotiations with clients, ensuring that agreed terms are mutually beneficial and profitable for the business. Performance monitoring and analysis: They monitor business performance, analyze results and identify areas for improvement. They use analysis tools to assess the effectiveness of the business development strategies put in place and recommend adjustments if necessary.

Reporting and Communications - responsible for creating departmental reports and communications for regional distribution and Paris headquarters. Interact with customers to provide exceptional customer service. Administrative work in the store on a daily basis. Utilizing my learning and development, including maintaining the database, communicating with the client on a regular basis, and staying current with trends.

Conducting quality audits on formal emails and social media writing: editing Coaching / Training of new recruits Print media, electronic media and newsletters. Contributing editor for the companys quarterly publication Manage the flow and initiate new internal communication strategies. Research: Media included: internal focus groups, surveys and identification of gaps in current communications strategy