Business Development Executive
Alfa Financial LLC
Total years of experience :9 years, 9 Months
Identifying new sales leads.
Pitching products and/or services.
Maintaining fruitful relationships with existing customers.
Maintain an awareness of current and continual changes in the market.
Researching individuals online (especially on social media; LinkedIn) to identify new
leads and potential new clients.
Contacting (Cold Calling) potential clients via email or phone to introduce the business, establish rapport and set up meetings.
To work as part of the sales team, leading by example to provide excellent customer service and undertake replenishment and merchandising duties to help the store achieve sales and profit targets.
Confidently doing direct sales, making and closing sales.
Suggest impartial advice to assure client purchases right product.
Ensure to sells best product commensurate to customer’s requirement.
Maintaining and providing comprehensive product information to customers.
Understanding and demonstrating customer care and high levels of customer service.
Ensure to attain or exceed individual sales goals, ancillary service goals and renewal goals.
Utilize consultative approach to close sales recommending customers on product range available.
I helped running family business in food industries and beauty industries since
November 2014 until present.
My duty is mainly about marketing related, below are details of my duties:
Build relationships to grow industry awareness.
Organising promotional events for the company.
Coordinate all marketing and public relations activities.
Responsible for planning publicity and marketing strategies and campaigns.
Monitor, analyze and communicate marketing and PR results on a monthly basis.
Develop a marketing communications plan including strategy, goals, budget and
tactics.
Evaluate opportunities for partnerships, sponsorships and advertising on an on-
going basis.
Provide information of our service price.
Handle and resolve customer complaints.
Record details of inquiries, comments and complaints.
Keep records of customer interactions and transactions.
Provide feedback on the efficiency of the customer service process.
Deal directly with customers booking appointment either by telephone, electronically or
Face to face.
Creating marketing campaigns.
Contributing to the annual sales and marketing plan.
Evaluating the effectiveness of all marketing activities.
Work with the marketing team in day to day marketing activities.
Planning and project managing marketing events and evaluating their success.
Preparing, planning, and project managing the publication of all publicity material to maximize Restaurant promotion.
2013