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Mel Eugenia, Consultant

Mel Eugenia

Consultant·Shoreline Real Estate

United Arab Emirates

Diploma, Police Degree

Work experience

Total years of experience: 28 years, 7 months

Consultant

July 2015 - Present

Shoreline Real Estate

Dubai, United Arab Emirates

July 2015 - Present

• Meeting and exceeding both tenant and landlord requirements by building trust and evaluating needs.
• Act as an intermediary in negotiations between buyers and sellers over property prices and settlement details, and during the closing of sales
• Focused and organized towards sales conversion in a difficult market
• Preparation of legal documents including listings and sales contracts for agents
• Monitor fulfillment of purchase contract terms to ensure that they are handled in a timely manner
• Maintaining and liaising with clients, building relationships with clients to encourage returning business
• Coordinate property closings and overseeing document signing
• Analyse market trends to determine competitive market prices
• Meeting sales targets set and contributing to team targets
• Responsible for continued/correct use and monitoring of CRM and other systems
• Cold-calling in order to create interest in products and services, generate new business leads and arrange meetings
• Identifying and developing new business through networking and follow-up calls

Company industry:
Real Estate
Job role:
Sales

Operations Manager

April 2013 - September 2014

The Group FSG LLC

Dubai, United Arab Emirates

April 2013 - September 2014

The Group FSG LLC 2011 - 2014
This company specializes in security. It is based in Dubai with his main focus on Maritime Security.
As the Operations Manager, I manage approximately 50 contractors and supervise all the operations.
I am also responsible for the continual monitoring and improving of standards, performance and quality within the operations.
Duties and Responsibility:
✓ Manage and co-ordinate all communications of Control Room/Ops centre/intellegence unit
✓ Recruitment, human resources
✓ Training new staff and identifying training requirements of existing staff
✓ Preformance and strategy planning
✓ Planning of teams and preparation phases before deployment of the teams
✓ Procurement of visas for contractors
✓ Assist in ensuring smooth logistical processes of airport, hotel and vessel transfer
✓ Development and implementation of SOP’s inline with ISO9001:2008 and ISO28007 accreditation.
✓ Consistently monitoring and responding to any changes in industry requirement.
✓ Conduct audits on internal procedures to ensure security plans are implemented, updated, revised and
tested on a regular basis and Operators procedures are fully conversant prior to mobilization.
✓ Testing new security technologies, systems, equipment, components and products.
✓ providing security-related programs and development
schemes.
✓ Preparation of crisis (emergency) contingency management and business continuity plans.
✓ Ensuring compliance to all Health and Safety guidelines
(Furthermore I have been heavily involved with the establishment of the company)

Company industry:
Private Security Services
Job role:
Management

Close Protection Officer - Brigadier

July 2005 - April 2013

Dutch Police Force - The Royal and Diplomatic Protection Corps

Netherlands

July 2005 - April 2013

The Royal and Diplomatic Protection (Dutch Secret Service) is a special unit within the Dutch Police Force.
As a Close Protection Officer my main task was to protect the members of the Royal family, the Prime Minister, threatened politicians, prosecutors, ambassadors and other national or foreign VIP's designated by the competent authority so that people can live, work and relax safely.
Duties and Responsibility: ✓ To closely protect individuals from any potential risks such as terrorism, kidnapping
✓ Risk assessment of premises/event allocated as potential risks
✓ Full execution of a close protection task
✓ Exceptional attention to detail and awareness of surroundings, prior planning was imperative
✓ Route reconnaissance
✓ Protect individuals from any potential risks such as terrorism, kidnapping
✓ Gathering info for Intel Dept. and build/prepare team briefing and present to the team
✓ Fast pursuit and skilled driving, ensuring safety and adequate transportation of the VIP’s
✓ Liaison officer between government bodies domestic and foreign
✓ Advance work preparations in foreign countries
✓ Continued and maintained physical/mental fitness, driving, tactical firearms training to ensure
regular testing/examinations were passed
Further more I held a position as team member of the Special Observation Team.

During my career in the Close Protection Unit I have also been selected to mentor the newly graduated close protection officers going through 3 months internship.


ACHIEVEMENTS

Dutch Police Force
∗ Completion of Police Degree
∗ Completion of the Close Protection Officer Course
∗ Specialized Driving Course (SRO-A)
∗ Various weapon certification
∗ Armored Driving Course (B4/B6/B7)
∗ Completion of Pro-Active Observation course (Covered surveillance/-counter surveillance, urban camouflage technics, navigation, full route recce, clearance, update intelligence, pan out team briefing, reports)
∗ Covered insertion and extraction
∗ Car submerge escape drill course

Company industry:
Law Enforcement & Civil Defence
Job role:
Safety

Senior constable

January 2008 - March 2013

ROYAL DUTCH POLICE

Netherlands

January 2008 - March 2013

Studied at the Dutch Police Academy, exchange with active learning within the unit. I completed my internship as senior police officer at a Police Department in Rotterdam(Netherlands), where I was able to gain further experience for 3 years in combination with my task as Close Protection Officer (DKDB).

Company industry:
Law Enforcement & Civil Defence
Job role:
Writing and Journalism

Member of Assault Team. Task

January 2008 - January 2011

Dutch Police Force

January 2008 - January 2011

Dutch Police Force (Narcotic Unit) 2008 - 2011
This unit was constructed with multiple tasks, but mainly focused on Narcotics, investigating drug trafficking, drugs producers and dealers.
Position held: Member of Assault Team. Task performed were: covert ops

Company industry:
Law Enforcement & Civil Defence
Job role:
Other

Operative

August 1996 - November 2004

Royal Dutch Marines

Netherlands

August 1996 - November 2004

Royal Dutch Marines 1996 - 2004
The Royal Dutch Marines are a component of the Royal Netherlands Navy. The Dutch Marines are trained to operate anywhere in the world in all environments, under any condition and circumstance. During my nine years in the Marines Corp, I have served with different units within the Marines.
Duties, Responsibility and Training: ✓ Initial Recruit Training
✓ Obtained various courses, experience and training exercise worldwide with other foreign defense.
✓ Arctic, Mountain, Desert and Jungle Warfare trained. Jungle and Desert Warfare include
extensive CQB, anti-ambush and survival training in the jungles of Belize, Martinique, Surinam and French Guyana with the Third Regiment of the Legionnaires. Also include jungle tracking
techniques and entrapment devices
✓ Paratrooper
✓ Trained in helicopter rapid deployment drills, including abseil and fast roping techniques and escape drills if submerged when down

Stationed twice in Curacao, Dutch Antilles
Participated in a joint operation with the Coast Guard boarding team of Curacao, where our task was to intercept smuggled drugs and carry out counter drugs observations.

ACHIEVEMENTS

Royal Dutch Marines
∗ Completion of the Royal Marines Course
∗ Arctic, Mountain, Desert and Jungle Warfare trained
∗ Riot Control course / Fire Fighting Course
∗ Rigid / Rib speed boat trained
∗ Parachutist course
∗ Close Quarters Combat (USA)
∗ Hostile Environment Training
∗ Specialist in small, heavy weapons (Anti-tank) and explosives
∗ First Aid 1 and 2 courses, include treatment of trauma injuries
∗ Helicopter submerge escape drill course
∗ Light and heavy military vehicles license
∗ Hazardous incident and Chemical recognition
∗ Convoy Protection Training

Company industry:
Public Administration
Job role:
Writing and Journalism

Education

Police Academy

March 2013

March 2013

Diploma, Police Degree

Netherlands

Dutch Police Force (Police Academy) Diploma obtained - Senior constable 2013

Police Academy

May 2007

May 2007

Diploma, Observation Team

Netherlands

Observation Team Course (Police Academy) Diploma obtained 2007

Police Academy

February 2005

February 2005

Diploma, Close Protection Officer

Netherlands

Close Protection

Military Academy

February 1997

February 1997

Diploma, Marines

Netherlands

Diploma obtained - Operative 1996-1997 Royal Dutch Marines Military Academy

High School “Scholen Gemeenschap Brabant”

May 1994

May 1994

High school or equivalent, English, Mathematics, Biology, Physics and Engineering

Netherlands

Dutch, English, Mathematics, Biology, Physics and Engineering Diploma obtained 1994

Skills

DEPLOYMENT

Expert

INTEL

Expert

MENTOR

Expert

PROACTIVE

Expert

RISK ASSESSMENT

Expert

SECURITY

Expert

SRO

Expert

TRAINING

Expert

WEAPON

Expert

WEAPONS

Expert

MANAGEMENT

Expert

Languages

Dutch

Expert

English

Expert

Spanish

Beginner