Melanie Mercado, Secretary Office Clerk/ Client Relations

Melanie Mercado

Secretary Office Clerk/ Client Relations

3S MIDDLE EAST

Location
United Arab Emirates - Dubai
Education
High school or equivalent, COMPUTER SECRETARIAL
Experience
11 years, 0 Months

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Work Experience

Total years of experience :11 years, 0 Months

Secretary Office Clerk/ Client Relations at 3S MIDDLE EAST
  • United Arab Emirates - Dubai
  • My current job since October 2018

administrative task, PRO services, business set up, Sustainbility contract,

Administrative Assistant at Yahh Popular Art Trading LLC
  • United Arab Emirates
  • December 2016 to September 2017

 Maintains basic knowledge of the association policies and procedures.
 Manage the daily/ weekly/monthly agenda and arrange new meetings and appointments.
 Develop and maintain a filing system.
 Prepare and disseminate correspondence.
 Assist in preparing and administering office accounts and records.
 Enters updates and retrieves information stored in files and database.
 Maintains confidential information.
 Handle customer service issues, or by identifying problems or concerned customers.
 Coordinating in participating events and exhibitions.

Front Office Supervisor at Al Diar Sawa Hotel Apartments
  • United Arab Emirates - Abu Dhabi
  • April 2014 to June 2016

 Manage front desk tasks and duties.
 Ensure high level of liaison between the front office and all other departments.
 Adhere to company credit policies to ensure that all revenue expected will be received.
 Maintain and updates Guest’s Profile and marketing database as laid down in the Front Office procedures.

Beverage Attendant at Kingsgate Hotel
  • United Arab Emirates - Abu Dhabi
  • November 2011 to February 2014

 Balanced all miscellaneous charges.
 Comply with all systems and procedures set by the Front Office In-charge/ General Manager.
 Performed front desk duties in the absence of Front Office In-Charge.
 Assisting reservations department for bookings and enquiries.
 Proper handling over of petty cash and unfinished tasks/ or information.

Education

High school or equivalent, COMPUTER SECRETARIAL
  • at Colegio De Dagupan , Pangasinan
  • January 1999

Specialties & Skills

Microsoft Excel
Microsoft PowerPoint
MS Office tools
Administrative Duties
Customer Focus
COMMUNICATION SKILLS
CUSTOMER SERVICE
DATABASE ADMINISTRATION
EXHIBITIONS
GESTIÓN DE ARCHIVOS
MEETING FACILITATION
MICROSOFT OFFICE
POLICY ANALYSIS

Languages

English
Expert
Filipino
Native Speaker

Hobbies

  • driving
  • online classes