Sales Manager
Waldorf Astoria Doha West Bay
Total years of experience :8 years, 9 Months
- Collaborate with the pre-opening team to develop and execute a sales and marketing strategy.
- Identify and target potential clients, partners, and key accounts to build relationships.
- Create and maintain a database of prospective clients and leads.
- Develop sales collateral and marketing materials for the hotel's pre-opening phase.
- Conduct market research to stay informed about competitors and industry trends.
- Assist in setting room rates, packages, and promotions for the pre-opening phase.
- Participate in pre-opening events, roadshows, and promotional activities.
- Coordinate with various departments to ensure a seamless guest experience.
- Prepare reports on sales performance, forecasts, and progress towards pre-opening goals.
Cluster Assistant Sales Manager over 5 Hilton Hotels:
- Katara Hills, LXR Hotels and Resorts
- Maysan, LXR Hotels and Resorts
- Doubletree by Hilton Doha Downtown
- AlRayyan Curio Collection by Hilton
- Embassy Suites by Hilton Old Town
· Actively participate in all aspects of sales, focusing on all revenue streams working to specific revenue
targets
· Key account management of existing clients
· Driving and exceeding individual room night / revenue goals
· Develop and maintain new client relationships and opportunities
· Active in organizing assigned events (i.e. Fam trips, offsite promotions, etc.) and complete within
established time frames and approved budgets.
· Promote and maintain exceptional knowledge of the groups portfolio of businesses: history, business
operations, services offered, amenities, to support continual promotion of both hotels
Melissa Bou Chebl - page 2
- Planning, organizing, supporting and participating in the strategic plan and assisting in the creation of
the annual sales plan.
-Produce targeted sales action plans on a quarterly and annual basis
-Produce a commercial plan that accurately interprets the objectives of the business and maps out the
actions and strategies required within the market place to support the positioning of the hotel. Use this
to focus own and team efforts across all market segments.
-Work with the General Manager and Revenue team to continuously align and devise strategies and
tactics to retain and grow the business and support revenue maximization.
-research competitor properties
to obtain market and rate intelligence and an understanding of business trends, the competition and
their key accounts. Utilize this intelligence to develop strategic plans to ensure the business remains
competitive in the market place and to identify potential business to target.
· Establish, build and manage relationships with Key Accounts Directors/Managers to maximize revenue
opportunities from key national accounts who have requirements in the area.
• Building positive and trusted relationships with relevant stakeholders such as clients, owners, and team members.
• Practicing customer relationship management in order to establish a database of leads and potential clients.
• Qualifying clients’ needs and pitching them the exact product that suits their requirements.
• Negotiating contracts buyers and sellers.
• Coordinating schedules with prospective buyers in order to showcase the product and explain the development.
• Achieving growth and hitting sales targets.
• Promoting on relevant online platforms and social media in order to generate leads.
• Prospecting clients and new leads in business gatherings.
• Leading the primary real-estate market division at the company.
• Acquiring exclusive properties from sellers directly and facilitating their sales.
• Matching the client with the most relevant product that fulfills their requirements.
• Building strong connections with developers and knowing the majority of new developments in Dubai.
• Specializing in the primary real-estate market.
• Exceeding sales targets.
• Facilitating the closing process on behalf of the clients.
• Co-creator in a startup company specializing in branding and interior design for restaurants.
• Strategizing and ideating growth plans to exceed sales targets and acquire new clients.
• Managing projects and setting up meetings to introduce our company to the market.
• Pitching branding and marketing plans to clients.
• Coordinating the execution of the proposed plans.
• Negotiating contracts and quotations in addition to invoicing and accountancy.
• Assisting the artists with painting and executing the designs.
• Notable companies we have worked with in Dubai include: Miyabi Sushi& Bento, Kris Kros, Scoozi, Boubess Group, BCI Holdings, and Seven Management.
Auditing all shipments from 3 key markets which were South Asia, Europe,
and Africa.
• Reviewing the company’s financial transactions, sales contracts, and business practices.
• Keeping track of the contents of each shipment and its route.
• Preparing quarterly and yearly revenue reports.
• Receiving data from agents on site and aligning with relevant departments in the headquarters located in France.
• Processing data, inputting, and integrating it onto the system and validating
it.
• Analyzing the data to deduce key details and learnings.
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