كلما زادت طلبات التقديم التي ترسلينها، زادت فرصك في الحصول على وظيفة!

إليك لمحة عن معدل نشاط الباحثات عن عمل خلال الشهر الماضي:

عدد الفرص التي تم تصفحها

عدد الطلبات التي تم تقديمها

استمري في التصفح والتقديم لزيادة فرصك في الحصول على وظيفة!

هل تبحثين عن جهات توظيف لها سجل مثبت في دعم وتمكين النساء؟

اضغطي هنا لاكتشاف الفرص المتاحة الآن!
نُقدّر رأيكِ

ندعوكِ للمشاركة في استطلاع مصمّم لمساعدة الباحثين على فهم أفضل الطرق لربط الباحثات عن عمل بالوظائف التي يبحثن عنها.

هل ترغبين في المشاركة؟

في حال تم اختياركِ، سنتواصل معكِ عبر البريد الإلكتروني لتزويدكِ بالتفاصيل والتعليمات الخاصة بالمشاركة.

ستحصلين على مبلغ 7 دولارات مقابل إجابتك على الاستطلاع.


تم إلغاء حظر المستخدم بنجاح
ميليسا Hext, Assistant Manager

ميليسا Hext

Assistant Manager·Thomas Cook

المملكة المتحدة

بكالوريوس, International Tourism Management

الخبرة العملية

مجموع سنوات الخبرة: 8 سنوات, 5 أشهر

Assistant Manager

يونيو 2018 - سبتمبر 2019

Thomas Cook

Sheffield، المملكة المتحدة

يونيو 2018 - سبتمبر 2019

From June 2018, I had the opportunity to progress from Sales Consultant to Assistant Manager, I took this opportunity as I wanted to develop my management skills that I had previously learnt whilst at university.

My role here was to provide support to the Branch Manager as well as implementing and monitoring audit and compliance policies. I lead the team in collaboration with the Branch Manager to provide a happy, motivated working environment. From August 2019, I had the role of Acting Branch Manager where I then took over the store responsibilities up to the closure of the company. I am fully up to date with ABTA & ATOL policies alongside compliance topics such as GDPR and PCI-DSS as well as AML.

Key responsibilities
• Creating an encouraging, fun yet competitive environment for the team.
• Ensuring the team are working compliantly as per company standards and expectations.
• Leading by example so the team can deliver exceptional customer service at every opportunity.
• Assisting the BM with the running of the store in an ‘one-team’ approach.
• Responsible for achieving both store and personal sales and revenue targets leading by example and supporting team delivery. Both within travel and foreign exchange sales.

Key achievements/projects
• Achieved two ‘pass’ marks on Audits undertaken by the Thomas Cook Audit & Compliance Team.
• Receiving excellent NPS scores consistently with my personal score being 97%

مجال الشركة:
وكالات السفر
الدور الوظيفي:
المبيعات

Sales Consultant

يناير 2016 - يونيو 2018

Thomas Cook

Sheffield، المملكة المتحدة

يناير 2016 - يونيو 2018

As a sales consultant, I was responsible for providing excellent customer service, researching and creating the dream holiday for the customer. I worked to sales targets in regards to customer numbers revenue & margin.

Key responsibilities
• Creating the perfect holiday for customers, using formats set by Thomas Cook.
• Working to achieve margin targets within Foreign Exchange as well as the day to day running the bureau, keeping up to date with AML procedures & predicting currency trends for the days & weeks ahead.
• Consistently improving my product knowledge, which in turn, made me Cruise Co-Ordinator for my store as well as Middle East expert.

Key achievements/projects
• I was selected to attend educational trips such as Crete, Costa Brava and on-board Celebrity Cruises & Royal Caribbean.
• Becoming Cruise Co-Ordinator.

مجال الشركة:
وكالات السفر
الدور الوظيفي:
المبيعات

Administrative & Marketing Assistant

فبراير 2015 - نوفمبر 2015

The Jobs4 Network

Sheffield، المملكة المتحدة

فبراير 2015 - نوفمبر 2015

I started working in the position of Administrative & Marketing Assistant where I initially assisted with admin duties and helping other colleagues. The company is a national job board, advertising jobs from large companies across the UK. Their sister company, Grads.co.uk worked with the same concept and focuses around graduate recruitment. My responsibilities were centred around uploading job adverts across several aggregators, monitoring and tracking their progress and reporting back to the clients.

مجال الشركة:
التسويق
الدور الوظيفي:
الموارد البشرية والتوظيف

Waitress

أكتوبر 2014 - ديسمبر 2014

Cle Dubai

دبي، الإمارات العربية المتحدة

أكتوبر 2014 - ديسمبر 2014

After looking for gap year opportunities, I was offered the job of Waitress at Cle Dubai, a new restaurant that has opened within the Financial District in Dubai. Whilst this opportunity was short, it gave me the understanding of how to adapt to working within a different cultural environment. Duties that I undertook here were mostly general day to day duties such as preparing the floor for guests and ensuring everything is in order, serving guests who are coming to the restaurant and prepping for the next day.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
السياحة والضيافة

Customer Service Advisor

يونيو 2014 - سبتمبر 2014

One Call Insurance

Sheffield، المملكة المتحدة

يونيو 2014 - سبتمبر 2014

مجال الشركة:
التأمين
الدور الوظيفي:
المبيعات

Waitress

أكتوبر 2010 - ديسمبر 2013

Bawtry Golf Club

Sheffield، المملكة المتحدة

أكتوبر 2010 - ديسمبر 2013

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
السياحة والضيافة

التعليم

Leeds Metropolitan University

يوليو 2014

يوليو 2014

بكالوريوس، International Tourism Management

المملكة المتحدة

المعدل التراكمي (التقدير): جيد

المعدل التراكمي (التقدير): جيد

Studied the field of International Tourism Management

Skills

Marketing
Expert
Marketing
Expert
Administration
Expert
Administration
Expert
Tourism
Expert
Tourism
Expert
Travel
Expert
Travel
Expert
Travel Planning
Expert
Travel Planning
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Customer Service
Expert
Customer Service
Expert
Marketing
Expert
Marketing
Expert
Administration
Expert
Administration
Expert
Tourism
Expert
Tourism
Expert
Travel
Expert
Travel
Expert
Travel Planning
Expert
Travel Planning
Expert

اللغات

الانجليزية

اللغة الأم

التدريب و الشهادات

الشهادات
CLIA Accredited
Oct 2018