Receptionist cum Admin Executive
Aries International
مجموع سنوات الخبرة :6 years, 2 أشهر
Answer calls and provide assistance to internal and external clients
Monitor, screen, respond to and distribute incoming communications
Design and maintain databases with SEO postings
Prepare bulk emails for company promotion, with cold calling for possible clients.
Overall in charge for client relation, customer service and sales engagement.
Conduct research, collect and analyze data to prepare reports and documents
Look for possible applicants who wish to move in UK, Canada, Australia via Dubizzle, Indeed, Job websites etc.
Provide daily report of the whole office operations
Provides real time support and reports directly to Chairman and Director of Aries
• Serves as the point person for every business related matter that includes new line project proposals, meeting with suppliers/vendor and other business deliverables.
• Over all business in-charge, which includes answering client queries, looking for possible clients by sending business proposals and deals with personal meeting with prospect client.
• Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to customers.
• Supervise accounting personnel to ensure all payroll transactions of employee’s are processed accurately and timely.
• Examine, and analyze accounting records, financial statements, and other financial reports to assess business financial standing.
• Administer employee’s duties and responsibilities.
• Conducts daily and weekly meeting with employees.
• Creating and maintaining filing systems.
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain
details of complaints.
Provides World Class client service for each calls received.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments,
as well as actions taken. Process orders, forms and applications.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring
opportunities to add value to job accomplishments.
Identifies product improvements or new products by remaining current on industry trends, market activities, and
competitors.
Attracts potential customers by answering product and service questions; suggesting information about other
products and services.
• Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; operating a cash register.
• Enters price changes by referring to price sheets and special sale bulletins.
• Discounts purchases by redeeming coupons.
• Collects payments by accepting cash, check, or charge payments from customers; making change for cash customers.
• Verifies credit acceptance by reviewing and recording driver's license number; operating credit card authorization system.
• Balances cash drawer by counting cash at beginning and end of work shift.
• Maintains checkout operations by following policies and procedures; reporting needed changes.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations.
• Manage employee’s salaries, deductions and attendance in a weekly basis.
• Order Taking, Serving foods/beverages, cleaning tables and dining area, Setting Tables.
GRADE: 2.07 GWA equivalent to 86-88% out of 100 (satisfactory level) _______________________________