Melvin George

Customer Service Representative at Ooredoo - Starlink

• Qatar - Doha
• My current job since June 2013

Internship in the Trade & Supply Chain Dept. at HSBC Bank Qatar

• Qatar - Doha
• November 2010 to April 2011

Roles & Responsibilities:
• Scanning of the Documents.
• Preparing checklist with necessary information.
• Releasing of documents to the customers
• Filing.
• Dispatching.
• Stamping.
• Endorsing the documents before releasing to the customers.
• Verifying Signatures.
• Preparing annexure & insurance letters.
• Archiving.
• Helping out customers with their queries.
• Following up with the RMs for necessary approvals.
• Was actively involved with counter duties for 1 month.
• Involved in team meetings.

Intern/Trainee at Commercial Bank Of Qatar(CBQ)

• Qatar - Doha
• August 2008 to September 2008

Roles & Responsibilities:

• Planning of the project.
• Attend meetings about the project.
• Attending conference calls to discuss & get latest updates on the project.
• Application testing phase of the project.
• Preparing test cases about the project.
• Interacting with the staffs regarding the application testing & solving their queries and problems.

Call center agent for 16th Asian Games 2006 and as a Market Researcher. at Momenta Qatar

• Qatar - Doha
• November 2006 to January 2007

Roles & Responsibilities:

• Attending customer calls.
• Answering their queries.
• Keeping the customers updated with the latest information about the events.
• Collecting information of different companies in Qatar.
• Preparing database using the information taken.
• Explaining colleagues about the 16th Asian Games 2006 website.

Trainee Accountant. at Regency Pool

• Qatar - Doha
• August 2006 to September 2006

Roles & Responsibilities:

• Data entry using Accountancy Software.
• Filing works.
• Preparing Vouchers.
• Preparing Invoices.
• Preparing over-time sheet of employees.