Mena Boless, Cabin crew

Mena Boless

Cabin crew

Emirates

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Social Work
Experience
16 years, 11 Months

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Work Experience

Total years of experience :16 years, 11 Months

Cabin crew at Emirates
  • United Arab Emirates - Dubai
  • My current job since September 2012

Cabin crew

Replenishment Supervisor at Dufry Egypt LLC.
  • Egypt - Sharm el Sheikh
  • January 2010 to August 2012

Assort, replenish and merchandise for all store, have all the responsibility about the products, layout, price & shelves labels, expiry dates, daily & monthly inventory, and doing orders from our warehouse to the store working with Microsoft business solutions Navision .

Sales Supervisor at Dufry Egypt LLC.
  • Egypt - Sharm el Sheikh
  • August 2009 to December 2009

· Assist store manager in merchandising and store layout to feature new items and best sellers.
 Resolve long-term problematic issues affecting productivity and customer relationships.
 Lead 25 sales personnel and participate in their development and training to achieve the targets.
 Execute and perform upselling, link selling and cross-selling.
 Consistently meet and exceed sales goals and product quotas.

Sales Advisor at Dufry Egypt LLC.
  • Egypt - Sharm el Sheikh
  • July 2007 to July 2009

 Marketed and sold products in an upscale boutique.
 Advised customers on new styles, trends, and product features.
 Sustained and overseen client/vendor relationships.
 Scrutinized product publications and events to heighten awareness of current and future trends.

Education

Bachelor's degree, Social Work
  • at the high institute of social work ,port side .
  • November 2006

Specialties & Skills

Airlines
Store Layout
Customer Service
Business Solutions
Customer service Trainer
Sales techniques
Computer S.W H.W mentinace
Store Layout / Window Displays
Inventory Control
Retail Procedures
Negotiation Skills
Customer Relations

Languages

English
Expert
Arabic
Expert
Russian
Beginner
Polish
Beginner

Training and Certifications

Cabin crew (Certificate)
Date Attended:
November 2012
Valid Until:
October 2015
Customer service trainer. (Certificate)
Date Attended:
January 2012
Valid Until:
January 2012
Dufry +1 Customer service trainer. (Certificate)
Date Attended:
June 2011
Valid Until:
June 2011