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Menna ElShorbagy, Support Sales Representative

Menna ElShorbagy

Support Sales Representative·Oracle - Egypt

Egypt

Bachelor's degree, Communications Engineering

Work experience

Total years of experience: 8 years, 0 months

Support Sales Representative

July 2018 - Present

Oracle - Egypt

Cairo, Egypt

July 2018 - Present

Key responsibilities:
Drive the sales of Oracle's software and hardware support.
Educate customers on the value of support, business practices, and any associated contractual implications.
Accurately forecast business targets and transfer leads to sales representatives for top-tier opportunities.
Key Achievements:
Renew approx. $4M quarterly with 200 different SMB customers across the MEA region.
Achieved Zero churn for over $2M support contracts due to be cancelled. Overseen successfully renewing tenders/bids contracts to be renewed on time. Annual Achievement Award 18/19 for delivery of exceptional service with multiple customers and securing multi-year renewals.
Company industry:
Software Development
Job role:
Sales

Education

German University in Cairo

July 2017

July 2017

Bachelor's degree, Communications Engineering

Egypt

GPA (point): 3.7 out of 4

GPA (point): 3.7 out of 4

Major of Study: Communications Engineering Cumulative GPA: 1.44 German Scale/ 3.7 American Scale Overall Grade: Excellent with Honors Graduation Project: Energy Harvesting textile based Antennas Project Grade: Excellent

Languages

Arabic

Native Speaker

English

Expert