Mercy Grace Riobuya, Adminitrative Assistant

Mercy Grace Riobuya

Adminitrative Assistant

Bin Omran Trading and Contracting WLL

Location
Qatar - Doha
Education
Bachelor's degree, Computer Science
Experience
25 years, 11 Months

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Work Experience

Total years of experience :25 years, 11 Months

Adminitrative Assistant at Bin Omran Trading and Contracting WLL
  • Qatar - Doha
  • My current job since February 2016

1. Maintain good public relations by courteous and prompt handling of questions and requests.
2. Send maintenance job request of project sites and accommodation camps to maintenance staff through email.
3. Maintain database of all maintenance job requests.
4. Maintain status of maintenance work order program and backlog
5. Data entry to ERP system
6. Responsible for preparing and maintaining all maintenance employment documents, which include pre-employment forms, new employee packets, action sheets, and exit forms.
7. Prepare monthly report of maintenance jobs in tabular and graphical format.
8. Monitor In-progress and completed maintenance job request.
9. Assist maintenance staff in different request such as material requisition, annual leave, clearance, petty cash and others.
10. Assist in preparing budget for the department expenditures and allocations.
11. Prepare everyday timesheet of maintenance staff.
12. Prepare and upload mandatory reports of Workers Welfare to IT platform.
13. Prepare petty cash summary.
14. Coordinate with camp bosses in connection with the labour accommodations.
15. Provide assistance to Facilities Manager in his undertakings.

Personnel Assistant at BusinessWorld Publishing Corporation
  • Philippines
  • March 1998 to October 2015

1. Administering payroll and maintaining employee records.
2. Placing advertisement for job vacancies, conduct initial interviews and test for applicants and selection of staff
3. Maintaining 201 files of employees and associated human resource information systems
4. Coordinating and providing advice and information to Department heads on company policies and procedures, staff performance and disciplinary matters
5. Conducting orientation for new staff
6. Providing information on job vacancies to job seekers
7. Dealing with grievances and implementing disciplinary procedures
8. Promoting equality and diversity as part of the culture of the organization
9. Analyzing training needs in conjunction with departmental managers.
10. Reviewing, developing and implementing company policies and programs
11. Overseeing the formation and conduct of workplace consultative committees and employee participation initiatives
12. Studying and interpreting employment contracts, wage payment systems and dispute settlement procedures
13. Monitoring staff performance and attendance activities.
14. Advising on pay and other remuneration issues, including promotion and benefits;
15. Monitoring and checking annual appraisal to determine whether an employee is entitled to a merit increase or not.
16. Issuing of notices and monitoring of disciplinary actions of employees.
17. Assisting employees in their availments of government benefits such as maternity and sickness benefits.
18. Addressing different employee concerns about company regulations.
19. Overseeing employee services such as health and safety as well as sports and social facilities.

Invoice Clerk at Super Value Inc.
  • Philippines
  • June 1998 to November 1998

1. Receiving of incoming invoices, verifying against Purchase Orders. Check the delivery dates, destination and terms of payments.
2. Operate radio to transmit messages to other branches using ten codes and parking lot codes.
3. Encode Purchase orders, adjustment, barcodes and shipment orders.

Education

Bachelor's degree, Computer Science
  • at University of the East
  • April 1998

Good

High school or equivalent, Secondary Education
  • at Judge Juan Luna High School
  • March 1994

Very Good

Specialties & Skills

Customer Service
Computers
Administrative
Company Secretarial
Human Resources
Microsoft Office Applications (Word, Excel, Powerpoint, Access, Publisher, Outlook)
Program Installation
Computer Troubleshooting
Windows Movie Maker
Payroll Software Application

Languages

Filipino
Native Speaker
English
Intermediate

Training and Certifications

Best Practices Guide to Valid Dismissal (Certificate)
Date Attended:
October 2014
Valid Until:
January 9999
The Work Contingency Program and the Employees Compensation Program (Certificate)
Date Attended:
August 2006
Valid Until:
January 9999
Coaching and Counselling the Problem Employee (Certificate)
Date Attended:
July 2008
Valid Until:
January 9999
Business Writing for Results Program (Certificate)
Date Attended:
March 2012
Best Practices Guide to HR Code of Discipline (Certificate)
Date Attended:
August 2015
Valid Until:
January 9999
People's Manager Association of the Philippines Annual Conference (Certificate)
Date Attended:
October 2011
Valid Until:
January 9999
How to Manage Difficult Workers (Certificate)
Date Attended:
March 2010
Valid Until:
January 9999
How Would You Manage Problem Employees (Certificate)
Date Attended:
September 2012
Valid Until:
January 9999
People Manager's Latest Guide to Competitive Pay and Benefits (Certificate)
Date Attended:
November 2009
Valid Until:
January 9999
How to Manage Difficult Workers (Certificate)
Date Attended:
March 2010
Valid Until:
January 9999
Conducting Effective Performance Apparaisal (Certificate)
Date Attended:
October 2009
Valid Until:
January 9999

Hobbies

  • watching movies, reading magazines, swimming