Assistant Director of Human Resources
Al Bustan Rotana Hotel
Total years of experience :21 years, 10 Months
• Main in charge of Recruitment and Selection of all levels
• Evaluates and monitors recruitment, orientation and hiring process
• To liaise with recruitment agencies effectively
• To maintain an up to date CV’s database, for future facilitation of recruitment needs
• Weekly update of current vacancies in Career website
• Conducts induction / orientation program for all newly joined employees, as per hotel standards
• Conduct orientation review meeting with all the newly joined employees as per hotel standards
• Facilitate with the annual performance review of the employees
• Establishes and maintains effective employee relations to all levels
• Handle effectively employee disciplinarians
• Receive staff complaints, suggestions and queries and make sure they have been handled properly
• Prepare monthly Human Resources report
• To display a pleasant manner and positive attitude at all times and to promote a good company image to guest and colleagues
• To adhere to company and Hotel rules and regulations at all times
• To participate in any training/development schemes as recommended by the department head
• To comply with any reasonable request made by management to the best of your ability
• Directly coordinating to all department heads for important matter related to the department
• Certified Departmental Trainer and Departmental Coordinator (Human Resources Department)
• In charge of Staff Welfare Committee in planning, organizing and implementing staff sports, social and welfare activities - Chairwoman of the Employee Welfare Committee
• Coordinate, control and inspect employee housing, ensuring it is of the highest possible standard of cleanliness and comfort
• Ensure all positions hold up to date Job Descriptions compiled by the relevant Department Head
•Assist in the management of the recruitment process as per Rotana Standard to ensure vacancies are filled in a timely manner and with the most suitable candidate.
•Conduct the Human Resources Orientation for new joiners to ensure they are familiar with the company policies, rules and regulations.
•Provide Employees with advice and guidance to align behaviours and practices with the Hotel performance expectations and standards.
•Assist with the Disciplinary and Grievance process ensuring behavioural and performance expectations of Employees are met.
•Coordinate employee welfare activities to ensure increased Employee satisfaction while off duty.
•Coordinate and support the Employee Accommodation Officer with the Employee housing complex management to ensure increased Employee satisfaction.
•Coordinate and support the Employee Outlet Supervisor with the dining facility management to ensure increased Employee satisfaction.
• Assist in the administration of the RESS execution process to achieve the pre set participation target.
•Conduct exit interviews with leavers to understand the reason behind their decision to leave and address Employee dissatisfaction and concerns.
•Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment.
•Comply with the hotel environmental, health and safety policies and procedures.
•Manages the overall operation of the department and ensures that all areas are fully executed in realisation of organizational developments and goals.
•Recommends HR budget for Recruitment (office personnel)
•Design appropriate human resources and policies, procedures and practices designed to attract, motivate and retain effective human resources and management of the administrative support services for the company
•Proposed a realistic Compensation, Benefits and Trainings.
•Prepare company policies and handled the enforcement of company rules and regulations
• Reporting to the General Manager and responsible for the development and implementation of information about the company during the induction process to promote an atmosphere of honesty and incur the correct survival rate in the job
•Monitors HR staff and other employees
•Over all facilitation with HR department
•Facilitates Employee Relations Committee for company grievances and issues
•Carries out administration of Company benefits e.g. SL/VL, uniform, company loan, etc., and statutory benefits with different government offices
•Prepare reports for government mandatory benefits
•Implemented all policies and activities related to recruitment and selection like online recruitment, job postings and others. Also, include preliminary interview, test administration, interpretation and background investigation to serve both permanent and temporary manpower requirement.
•Evaluates and monitors recruitment of all office personnel
•Monitor employment status of personnel for regularization, promotions, transfers and others.
• Responsible for the implementation and monitoring of the program wide performance appraisal system
•Together with the department managers, developed scheme in administering variable pay for deserving employees facilitates for the Job Evaluation of employees
•Developed and recommended job evaluation program which will lead to determine relative worth of each job and corresponding pay guide in the company’s salary structure
•Responsible for preliminary job evaluation
•Prepare report for the result of job evaluation to the President and make necessary discussion
•Responsible for a yearly plan for a manpower need based on job evaluation and include for early budget
• Quarterly monitoring of employees job description to see the changes and additional function that is necessary for a certain movement of employees
•Conduct induction to newly hired employees
•Administering, conducting, facilitating company training programs
•Prepares and sign employments certificate and contracts of employees
•Recommends, facilitates, administers and assist employee company activities
•Practice strong confidentiality with HR/Admin department
•Responsible for the approval of purchasing
•Conduct monthly meetings with subordinate for directions and updates
•Weekly physical inventory of cell phones and other stocks at the warehouse
•Oversees administration department operations for receptionist, admin asst. and liaison officer
Provides efficient assistance in providing manpower requirements at the designated lead time through applicants screening and test administration.
•Responsible for sourcing applicants and conducting initial interview and administering Psychological exams.
•Maintains an updated record of employees though the use of HRIS and the 201 files.
•Do the orientation to newly hired employees.
•Provides prompt assistance in the conduct of training and other developmental activities.
• Exercises different techniques in assisting of company-wide activities and other programs promoting employee welfare.
• Participated in the human resource planning session and suggested human resource actions to be undertaken.
•Assist with employees’ job evaluation.
•Monitors all personnel movements, regularization, resignation, transfer, promotion, demotion, contract ending, absorption, salary adjustments, certificate of employment, request for manpower requirements, personnel reports and others.
•Release and distributes all documents to proper channel.
•Maintains and updates records of any movements regarding the company's personnel.
•Maintains direct supervision in the processing of the company and statutory benefits for a timely granting and proper implementation.
•Responsible for the implementation of the company's benefits.
•Coordinates with the health insurance provider for the company.
•Assist for the implementation of company benefits.
•Prepare government remittances of employees and responsible in checking Timekeeping.
ISO Committee
•Directly participate in the design and implementation / operation of Environmental Management systems.
•Communicate EMS information and activities to fellow employee.
•Act as EMS Auditor.
• Main in charge of Recruitment and Selection of all levels • Evaluates and monitors recruitment, orientation and hiring process • To liaise with recruitment agencies effectively • To maintain an up to date CV’s database, for future facilitation of recruitment needs • Weekly update of current vacancies in Career website • Conducts induction / orientation program for all newly joined employees, as per hotel standards • Conduct orientation review meeting with all the newly joined employees as per hotel standards • Facilitate with the annual performance review of the employees • Establishes and maintains effective employee relations to all levels • Handle effectively employee disciplinarians • Receive staff complaints, suggestions and queries and make sure they have been handled properly • Prepare monthly Human Resources report • Assist the Director of Human Resources in the preparation of periodic reports as required and other requirements • Maintains files and other information under strict confidentiality • Promote efficiency, confidence, courtesy and an extremely high standard of social skills • To generally promote and ensure good inter-department relations • To display a pleasant manner and positive attitude at all times and to promote a good company image to guest and colleagues • To adhere to company and Hotel rules and regulations at all times • Assist for the improvement of internal policies and procedureTo participate in any training/development schemes as recommended by the department head • To comply with any reasonable request made by management to the best of your ability • To ensure that the standards required by law and by management are maintained at all times in the areas specified above • Performs related duties and special projects • Directly coordinating to all department heads for important matter related to the department • Certified Departmental Trainer and Departmental Coordinator (Human Resources Department) • In charge of Staff Welfare Committee in planning, organizing and implementing staff sports, social and welfare activities - Chairwoman of the Employee Welfare Committee • Coordinate, control and inspect employee housing, ensuring it is of the highest possible standard of cleanliness and comfort • Ensure all positions hold up to date Job Descriptions compiled by the relevant Department Head • Overall assistance with regards tot eh visa processing • Support and assist the Director of Human Resources / Human Resources Manager and the Department within the overall Human Resources operations