Meruyert Shaizollayeva

• Coordinating and preparing materials for meetings, including reports
• Coordinating and managing meetings and travel arrangements
• Conducting research and compile data to support decision-making and project planning
• Organising and coordinating YPO, Harvard Business School events
• Business development
• Acting as a liaison between the executive and internal/external stakeholders, maintaining effective communication and handling inquiries
• Preparing correspondence, memos
• Tracking and managing expenses, processing invoices/payments, maintaining budget records
• Travel support
• Social media executive: account management, content strategy, design

• Planning, organising and directing the activities of a construction
• Assigning and monitoring daily tasks and communication, SMM

• Fully managed agenda and day-to-day calendar of H.E. Ambassador of the Republic of Korea Mr. Koo Hong Seok and Spouse
• Liaising with high level contacts’, offices in government, private sector, business and civil society
• Coordinated Ambassador’s meetings with Administration of the President of the Republic of Kazakhstam, Mazhilis of the Parliament of the RK, Akimat Office (City Mayor) of different RK cities, Ambassadors of countries located in RK
• Providing Travel support to an Ambassador and his family; Responsible for booking international and domestic reservations for air travel, hotel arrangement based on family preferences and request, organization of their meeting, providing an information on the exact place of pick-up, drop-off, restaurant, spa, beauty salon booking upon request and based on family members’ preferences
• Organization of Covid test appointments for an Ambassador and family members
• Providing organization of Doctors’ appointments for an Ambassador upon request
• Responsible for organization of work-related travel requests, providing and researching travel options as well as providing final itineraries for an Ambassador and Diplomats who travel with him
• Working with Ambassador’s Residence Team on official lunch or dinner at the Residence including invitation list, confirmation, preparation of invitation itself, delivery, follow up, Guest (s) food and beverage preferences, allergies, contacting with Ambassador’s personal Chef on information above and double checking
• Coordinating with Embassy Events Management team on Embassy events for up to 700 guests, including invitation lists for Ambassador’s personal guest list, preparation of invitation itself and delivery, follow up on VIP attendance and event logistics (pick up/ drop off information, follow up with Guests’ assistant and driver)
• Assisting to Korean Cultural Center on events and exhibitions, opera concerts including invitation lists, invitation itself and delivery, follow up on VIP attendance, arrange sits, follow up with Guests’ assistant and driver on details
• Conducting research, drafting official correspondence including letters and diplomatic notes to English, Russian and/or Kazakh languages
• Created electronic Embassy file systems
• Created databases to maintain updated Embassy’s contact lists
• Handled numerous inquiries and information flows from various government and non-governmental organizations as well as individuals and distributed it accordingly

• Providing an Executive administrative support to H.E. Ambassador of the Republic of Serbia Mr. Vladan Matic
• Managing Ambassador’s and Consul’s calendar, e-mails, contacts database
• Liaising with high level contacts’, offices in government, private sector, business and civil society
• Organization of high-level meetings with Government representatives and Ambassadors of countries located in RK as well as local/international business CEOs
• Organization of Receptions
• Providing Travel support to an Ambassador and Spouse within country or abroad; controlling pick up time with personal driver, arranging payment details, appointments for Covid test, preparation required travel documents during Covid time for official travel request and obtain country clearances for foreign travel
• Providing organization of regular Doctors’ appointments for an Ambassador
• Assistance in Visa preparation to a Consul Mr. Branislav Jovanovic
• Providing General support services to the entire Embassy
• Providing payments support to an Accountant Mr. Darko Dumbelovic for Embassy’s bills and accommodation bills, documentation of payment of wages and other monthly payment orders
• Interact and communicate effectively with all levels of management and administrative support in a professional, business- like manner
• Preparing documents for VAT refund and submitting to tax office
• The development and/or printing of event posters, Diplomats business cards, receiving and sending Diplomatic post packages
• Responsible for protocol issues: liaising with the Kazakhstan authorities on protocol issues, including around the arrival and departure of Serbian Diplomats, diplomatic cars, diplomatic passport, ID cards, special pass card to an airport
• Provision and preparation of necessary documents for the Flight service of the Republic of Kazakhstan regarding the temporary landing of the aircraft of the President of Serbia on the territory of the Republic of Kazakhstan
• The translation of Note Verbales (Kazakh, Russian or English languages upon request) and other diplomatic correspondence
• Created electronic Embassy file systems
• Created databases to maintain updated Embassy’s contact lists
• Handled numerous inquiries and information flows from various government and non-governmental organizations as well as individuals and distributed it accordingly
• Purchase of the necessary stationery and products for the embassy kitchen, as well as personal orders for diplomats through Peter Justesen company

• Personal assistance to an Audit, CIP department Partner Mrs. Olga Belonogova; also 5 Managers in Deloitte Almaty (the headquarter office in RK)
• Personal assistance to a 1 Director and 3 Managers in Deloitte Astana, Audit, CIP
• Knowledge of SAP and Smartnet systems
• Creating an Opportunity ID for new clients
• Creating Accounts, proceeding Background check for projects
• Preparation of Requests of Cash, Expense Reports, Purchase Orders
• Preparation of Agreements, high attention to details and time management, organization of agreements delivery within city or across the country to Client’s office
• Travel coordination for a Partner by providing and researching travel options (flights and hotel reservation) and visa if needed, double check, transfer details to driver
• Calculate the cost of travel including destination, duration, Per diem, transportation, and the basis for pricing - put everything in the system
• Organizing meetings with international and local clients
• Organization of events for department, staff birthdays, team buildings: budget, purchase of food and beverages, venue arrangement, flowers and other decoration if necessary
• Guidance for a new Auditors upon request
• Receiving incoming correspondence

• Selecting candidates, inviting to an interview, organizing and maintaining an interview with them, which included Talent Selection Test with 55 questions in 3 languages (Kazakh, Russian, English).
• Coordinating other 4 steps of interview between successful candidates and management
• Also, additional tasks by HR Manager.

• Operational responsibilities using Opera and Mystique programs
• Guest welcoming, knowledge of hotel facilities, guests preferences
• Passed Certification Quiz with 100% regarding facilities, rules of Ritz-Carlton and knowledge of Guidance Team.
• After successful performance in a short period of time, my responsibilities expanded to teaching new trainees.
• By the end of an internship, received a letter from FO manager about my performance.