Meryem El Guemmady

• Assisted customers in selecting products that matched their needs and preferences.
• Maintained a welcoming and professional shopping environment to enhance customer satisfaction.
• Promoted products and recommended additional items to maximize sales opportunities.
• Handled cash and card transactions accurately using the POS system while ensuring excellent customer service.
• Arranged merchandise displays and replenished stock to maintain product availability.
• Developed strong communication and customer service skills through daily interactions with customers.
• Collaborated effectively with team members to achieve sales targets and maintain store standards.
• Promoted new collections and ongoing offers while recommending complementary products to maximize sales.

• Delivered exceptional customer service by greeting customers, understanding their needs, and providing
personalized beauty and skincare recommendations.
• Exceeded individual monthly sales targets by 15% through effective upselling and cross-selling techniques.
• Built strong relationships with customers, resulting in increased customer loyalty and repeat business.
• Managed cash register operations and processed customer transactions accurately using CRM system.
• Maintained in-depth product knowledge to educate customers on product features, benefits, and usage.
• Assisted in visual merchandising and ensured displays complied with brand standards and promotional campaigns.
• Monitored stock levels and supported inventory management to ensure product availability.
• Worked collaboratively with team members to achieve store objectives and maintain an excellent customer service.