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meryem elouadi, Executive Secretary to Human Resources Director

meryem elouadi

Executive Secretary to Human Resources Director ·Aspire Zone Foundation

Qatar

Diploma,

Work experience

Total years of experience: 21 years, 5 months

Executive Secretary to Human Resources Director

April 2015 - Present

Aspire Zone Foundation

Qatar

April 2015 - Present

Adding to my duty as Executive Secretary I assist with the administration of the day-to-day efficient operations of the human resources functions and duties, and carry out responsibilities in some of the following functional areas, such as :

• Improving the tracking systems, company employee communication, employee services, and maintaining employee files and the HR filing system
• Contributing to the accomplishment of Human Resources practices and objectives
• Assist on preparing Employment Agreement (Contracts).
• Preparing promotion and salary increase letters.
• Conducting Case studies for the employees who request salary increase and giving recommendation based on the HR policy
• Reviewing employee’s complaints and giving suggestions based on the HR policy.
• Preparing Salary letters.
• Provide guidance and direct input to the development plans and performance management of direct reports to meet the AZF objectives
• Ensure generation of relevant reports, as and when required
• Review HR Polices & Procedures
• Review Salary Scales, Compensation & Benefits (Annually)
• Issue staff reference letter based on staff requests on timely fashion and according to approved policies
• Handle employees’ requests such as, education allowances, loans, reimbursements, business trips, and health insurance

Company industry:
Sports & Outdoor Activities
Job role:
Secretarial

Executive secretary to the Chief HR Adviser

February 2013 - April 2015

Aspire zone foundation

Doha, Qatar

February 2013 - April 2015

• Enhances executive's effectiveness by providing information management support; representing the executive to others Duties:
• Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
• Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
• Screening telephone calls, enquiries and requests, and handling them when appropriate.
• Meeting and greeting visitors at all levels of seniority.
• Organizing and maintaining diaries and making appointments.
• Dealing with incoming email, faxes and post,
• Organizing and attending meetings and ensuring my manager is well-prepared for meetings;
• Deputizing for the manager, making decisions and delegating work to others in the manager's absence;
• Devising and maintaining office systems, including data management, filing, etc.;
• Arranging all business travel and accommodation and Transport for the entire team
• Assisting the other departments directors when needed
• Taking Minutes of Meeting
• arrange for the distribution of outgoing mail and facsimiles
• preparing Memos and following up

Company industry:
Sports & Outdoor Activities
Job role:
Secretarial

Executive Secretary to Chief Human Resources Advisor

February 2013 - April 2015

Aspire Zone Foundation

Doha, Qatar

February 2013 - April 2015

• Enhances executive's effectiveness by providing information management support; representing the executive to others Duties:
• Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
• Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
• Screening telephone calls, enquiries and requests, and handling them when appropriate.
• Meeting and greeting visitors at all levels of seniority.
• Organizing and maintaining diaries and making appointments.
• Dealing with incoming email, faxes and post,
• Organizing and attending meetings and ensuring my manager is well-prepared for meetings;
• Deputizing for the manager, making decisions and delegating work to others in the manager's absence;
• Devising and maintaining office systems, including data management, filing, etc.;
• Arranging all business travel and accommodation and Transport for the entire team
• Assisting the other departments directors when needed
• Taking Minutes of Meeting
• arrange for the distribution of outgoing mail and facsimiles
• preparing Memos and following up

Company industry:
Sports & Outdoor Activities
Job role:
Secretarial

personal assistant to head of department

February 2012 - February 2013

TFI-Barwa Bank

Doha, Qatar

February 2012 - February 2013

•Screening telephone calls, enquiries and requests, and handling them when appropriate.
•Meeting and greeting visitors at all levels of seniority.
•Organizing and maintaining diaries and making appointments.
•Dealing with incoming email, faxes and post, often corresponding on behalf of my team
•Carrying out background research and presenting findings;
•Organizing and attending meetings and ensuring my manager is well-prepared for meetings;
•Liaising with clients, suppliers and other staff;
•Deputizing for the manager, making decisions and delegating work to others in the manager's absence;
•Devising and maintaining office systems, including data management, filing, etc.;
•Arranging all business travel and accommodation and Transport for the entire team
•Liaising with the operation Department to collect all the documents from the investors
•Taking care of the investors correspondence in Arabic
•Replacing the CEO assistant while on leave
•Assisting the other departments directors when needed

Company industry:
Financial Services
Job role:
Administration

Executive Assistant to CEO

January 2010 - February 2011

TGI

Doha, Qatar

January 2010 - February 2011

• Enhances executive's effectiveness by providing information management support; representing the executive to others Duties:
• Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
• Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
• Represents the executive by attending meetings in the executive's absence; speaking for the executive.
• Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.
• Maintains customer confidence and protects operations by keeping information confidential.
• Completes projects by assigning work to clerical staff; following up on results.
• Secures information by completing data base backups.
• Supporting the executive, on all his internal and external and administrative functions.
• Assisting with CEO to all the exhibitions related to our business
• Responsible for collecting all documents for approval by CEO and passing it out to the relevant departments.
• Maintaining the database of the profiles and maintaining a track of the same in excel.
• Any other duties assigned by the Director as and when required

Company industry:
FMCG
Job role:
Secretarial

PA TO EVP

December 2009 - January 2011

udc

Doha, Qatar

December 2009 - January 2011

• Supporting the Vice President, on all his internal and external and administrative functions.
• Meeting all the VIP visitors and organize their trip
• Assisting with the EVP to all evenements to maintain good PR
• Organizing the calendar and scheduling appointments. Taking minutes of meetings.
• Efficiently solving customer complaints / enquiries.
• Maintaining a good interpersonal and communication skills within and outside the organization also have got the ability to handle multi-task assignments and complete the given task on deadline.
• Responsible for collecting all documents for approval by EVP and passing it out to the relevant departments.
• Maintaining the database of the profiles and maintaining a track of the same in excel.
• Any other duties assigned by the Director as and when required.

Company industry:
Real Estate
Job role:
Administration

CABIN CREW PREMIUM CABIN

May 2004 - January 2009

QATAR AIRWAYS

Doha, Qatar

May 2004 - January 2009

 Ensure safety and security of customers
Provide a 5 stars customer service
 Part of the next generation crew dedicated to provide a customer service for
the premium cabins
 leading a team of different nationalities to achieve the best hospitality and customer service

Company industry:
Airlines
Job role:
Customer Service and Call Center

TELEOPERETOR

January 2003 - January 2004

TEM&CO

Casablanca, Morocco

January 2003 - January 2004

Promotion and sales of crystal products

Company industry:
Telemarketing
Job role:
Marketing and PR

Education

INFOHAS

January 2004

January 2004

Diploma,

Morocco

COLLEGE LASALLE

November 2002

November 2002

Bachelor's degree, Marketing Communication

Morocco

LYCEE MOHAMED5

October 1999

October 1999

High school or equivalent,

Morocco

Skills

Profiles
Expert
Profiles
Expert
Minutes
Expert
Minutes
Expert
Operation
Expert
Operation
Expert
Marketing
Expert
Marketing
Expert
Planning
Expert
Planning
Expert
word excel power point emails and internet
Expert
word excel power point emails and internet
Expert
Profiles
Expert
Profiles
Expert
Minutes
Expert
Minutes
Expert
Operation
Expert
Operation
Expert
Marketing
Expert
Marketing
Expert
Planning
Expert
Planning
Expert

Languages

Arabic
Expert
English
Expert
French
Expert