Meshal Alrajeh, IT Manager

Meshal Alrajeh

IT Manager

الشركة السعودية للصناعات الجلدية

Location
Saudi Arabia
Education
Bachelor's degree, Information Technology
Experience
9 years, 4 Months

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Work Experience

Total years of experience :9 years, 4 Months

IT Manager at الشركة السعودية للصناعات الجلدية
  • Saudi Arabia - Dammam
  • My current job since January 2021

1. Developing and implementing IT policy and best practice guides for the organization as per management objectives.
2. Maintain a smototh fluent IT and ERP systems in branches and showrooms.
3. Overseeing and determining timeframes for major IT projects.
4. Managing and reporting on allocation of IT budget.
5. Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs.
6. Identifying and acting on opportunities to improve and update software and systems.
7. Training employees on both software and hardware, troubleshoot, and provide technical support when needed.
8. Monitoring daily operations, including server hardware, software, ERP, and operating systems.
9. Manage IT staff to execute desired objective of IT .
10. Evaluating technology risks to develop a network disaster recovery plan and backup procedures.
11. Remaining up to date with advances in technology and industry best practices.
12. Researches and implements technological strategic solutions.
13. coordinate with ORION team to ensure a proper smooth run of system including all improvement, upgrades, problem solving.
14. Maintain and ensure a proper operation of CCTV system and hardware and follow up AMC.
15. Help making Back-ups for software for major factory production machines.
16. Maintain a record and smooth operations of all company computers / laptops / printers / scanner / copy machines.
17. Help in other related jobs like phone system, email set up in company devices, buying software, etc.
18. Any other related IT jobs might be assigned by General Manager.

IT Supervisor at الشركة السعودية للصناعات الجلدية
  • Saudi Arabia - Khobar
  • November 2018 to January 2022

1.General
* Monitoring and maintaining computer systems and networks
* Providing technical support across the company in person or over the phone
* Repairing and replacing equipment as necessary
* Updating servers
* Evaluate proposals to identify potential problem areas and make the appropriate recommendations
* Installing and configuring computer hardware, software, networks, printers and train employees to use
* Perform any task required to support company goals
*Adobe Team Administration
* Website Administration: Add, update, and delete the content as needed.

2.Orion (ERP)Administration:
* Set up accounts, manage rights, privilege and deal with password issues
* Monitor performance and maintain systems according to requirements
* Oversee system upgrades with new releases and models weekly
* pack up database Weekly, and Monthly
* communicate with a variety of interdisciplinary teams and users to solve their system problem

3.Email Administration( office 365):
* User account management including add, update and delete
* Fix email issues
* Checking the activity reports
* Give each user memory space as need it for his email
* Handling email related data security concerns, including phishing scams, malware attachments

Achievements;
* Obtain Armco cybersecurity certificate.
* Shafting emails from pop3 to office 365.
* Moving antivirus software from the server to the cloud.
* Install firewall and VPN to protect the internal network.
* Changing backup the data from External Hard Drive to OneDrive.
* Redesing and lableing the server room.

Property marketing at Rataj Marketing and Project Management
  • Saudi Arabia - Khobar
  • April 2011 to September 2011

Responsibilities:
* Providing guidance and assisting buyers in marketing and purchasing property for the right price under the best terms
* Determining clients’ needs and financial abilities to propose solutions that suit them
* Performing comparative market analysis to estimate properties’ value

Call Center Agent at MOBILY
  • Saudi Arabia - Dammam
  • January 2009 to November 2010

Responsibilities:
* Obtains client information by answering telephone calls.
* Informs clients by explaining procedures; answering questions; providing information.
* Updates job knowledge by studying new product descriptions.

Purchase Officer at Arabian food Supplies Alkhobar
  • Saudi Arabia - Khobar
  • June 2008 to January 2009

Responsibilities:
*Find the highest quality goods possible by reading reviews and performing extensive research.
*Study current inventory levels and determine what is needed.
*Identify domestic suppliers and vendors.
*Keep abreast of changes affecting both the supply of and demand for, needed products and materials.
*Consider price, quality, availability, and reliability, when choosing suppliers and merchandise.
*Place orders and ensure the product is shipped according to deadlines.

Receptionist at Mövenpick Hotel Alkhobar
  • Saudi Arabia - Khobar
  • September 2007 to June 2008

Responsibilities:
* Greet hotel guests; answer any questions or concerns
* Provide an outstanding guest experience
* Maintain an orderly front desk
* Operate computer programs and multi-line phone systems
* Maintain guest records and book reservations
* Complete basic cashier and bookkeeping responsibilities
* Contact necessary staff to solve problems when challenges arise, ensuring guest comfort

Education

Bachelor's degree, Information Technology
  • at University of South Alabama
  • May 2018

I studied Information technology with concentration CIS Web. While I was a student at the University of South Alabama, I acquired PHP, HTML, CSS, MySQL, visual basic and many skills. I believe that with these skills, I can help the company meet its goals and objectives. I enjoy learning and taking on challenging tasks. The more I practice, the quicker I become. My motto is, ‘Continue to push yourself, no matter what challenges you face’. The most important thing is to keep going. It is important to be successful, but it is more important to be ready to succeed.

Specialties & Skills

HTML + CSS
Information Technology
Programming
typing in keyboard Arabic and English
strategic planning
Web Development
Adobe Illustrator
Adobe Audition
Dreamweaver
Animation
Project Management
Database Design
Visual Basic
Needs Assessment
Cloud Computing
Team Management
Teamwork
Typing English
Health Information Systems
web design
PowerPoint
Microsoft Word
User Interface Design
Customer Service
Typing Arabic
Human Computer Interface

Social Profiles

Personal Website
Personal Website
meshalalrajeh.info

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Skills of dealing with superiors (Training)
Training Institute:
ethrai
Date Attended:
May 2020
Duration:
2 hours
Reports preparation (Training)
Training Institute:
ethrai
Date Attended:
May 2020
Duration:
1 hour
Conflict management in the work environment (Training)
Training Institute:
ethrai
Date Attended:
May 2020
Duration:
2 hours
Basics of information security (Training)
Training Institute:
ethrai
Date Attended:
May 2020
Duration:
3 hours
Information crimes (Training)
Training Institute:
ethrai
Date Attended:
April 2020
Duration:
1 hour
Personal information management (Outlook) (Training)
Training Institute:
Ethrai
Date Attended:
April 2020
Duration:
2 hours
Cisco Networks Administration, First Level (Training)
Training Institute:
Alkhaleej
Date Attended:
April 2020
Duration:
55 hours
Adobe Illustrator CC- Advanced Training Course (Training)
Training Institute:
Udemy
Date Attended:
January 2020
Duration:
8 hours
Stress Management in the Workplace (Certificate)
Date Attended:
November 2019
Adobe Illustrator CC - Essentials Training (Training)
Training Institute:
Udmey
Date Attended:
August 2019
completing 3 days manufacturing bootcamp in partnership with obeikan group (Certificate)
Date Attended:
April 2019
(How To Create A Website using WordPress (Step by Step) (Training)
Training Institute:
Udemy
Date Attended:
March 2019
Duration:
1 hour
GUINNESS WORLD RECORDS (Certificate)
Date Attended:
August 2018
HP LIFE e-Learning (Training)
Training Institute:
IT for business success
Date Attended:
January 2019
Duration:
1 hour
شهادة إتمام دورة البرمجة باستخدام MakeCode (Training)
Training Institute:
السعودية تبرمج
Date Attended:
September 2018
Game Development Series - GameMaker (Certificate)
Date Attended:
August 2018
The Fundamental of Digital Marketing (Training)
Training Institute:
google
Date Attended:
July 2018
supplementary English lessons (Training)
Training Institute:
Greyston college
Date Attended:
November 2011
English (Training)
Training Institute:
ILSC IN CANADA
Date Attended:
December 2011
Duration:
574 hours
DataSeries: Analytics: BI: Power BI (Training)
Training Institute:
Microsoft
Date Attended:
July 2018
University of South Alabama ((Bachelor of Science in Information Technology (Certificate)
Date Attended:
May 2018
University Of South Alabama ((Transcript)) (Certificate)
Date Attended:
May 2018
T-Shirt Design Workshop (Certificate)
Date Attended:
May 2017
Start an Online T- Shirt Business at Zero Cost (Certificate)
Date Attended:
May 2017
FuturePath Distinction (Certificate)
Date Attended:
June 2018
MySQL (Certificate)
Date Attended:
June 2018
Basic Certificate in Reception (Training)
Training Institute:
Al KHALEEJ
Date Attended:
June 2007
Basic Certificate in Food Hygiene (Training)
Training Institute:
Al KHALEEJ
Date Attended:
July 2007
Introduction for International Technology (Training)
Training Institute:
Al KHALEEJ
Date Attended:
June 2007
6 key Issues of Excellent Service (Training)
Training Institute:
Movenpick Hotel Al Khobar
Date Attended:
December 2007
Basic Certificat in Health & Safety (Training)
Training Institute:
Al KHALEEJ
Date Attended:
May 2007
English & Computer (Training)
Training Institute:
program Prince Mohammed bin Fahd bin Abdul Aziz,
Date Attended:
August 2003
English for Hospitality Industry - Be My Guest (Training)
Training Institute:
Al KHALEEJ
Date Attended:
June 2007
Foundation Level - Touch Stone (Training)
Training Institute:
Al KHALEEJ
Date Attended:
July 2007
Basic Fire & Safety (Training)
Training Institute:
Movenpick Hotel Al Khobar
Date Attended:
February 2008
Reception (Training)
Training Institute:
Hotel Anwar Al Madinah
Date Attended:
September 2007

Hobbies

  • bodybuilding
    I started working out after I quit smoking three years ago. I workout 4 hours every week.