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Meshari Algofili, Service Strategy Process Officer

Meshari Algofili

Service Strategy Process Officer·SDAIA

Saudi Arabia

Bachelor's degree, Information Technology

Work experience

Total years of experience: 1 years, 8 months

Service Strategy Process Officer

March 2025 - Present

SDAIA

Riyadh, Saudi Arabia

March 2025 - Present

• Initiated service portfolio management and led IT service categorization for strategic
alignment.
• Collaborated with cross-functional teams to identify process improvement opportunities.
Company industry:
IT Services
Job role:
Information Technology

IT Project Manager / Front-End Developer

October 2024 - February 2025

SCFHS

Riyadh, Saudi Arabia

October 2024 - February 2025

• Managed the Matching 2025 project.
• Managed an IT chatbot support system, improving support efficiency and customer
experience.
• Developed front-end web page scfhs.org.sa/ar/benefits
Company industry:
Other Healthcare Services
Job role:
Information Technology

Education

Qassim University

June 2024

June 2024

Bachelor's degree, Information Technology

Saudi Arabia

GPA (point): 4.31 out of 5

GPA (point): 4.31 out of 5

Project Manager / Front-End Developer – Value Graduation Project | Aug 2023 – May 2024 - Led project planning, requirements management, and execution for an academic platform. - Developed and launched user-centric front-end features with Next.js.

Skills

COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
FRONT END SOFTWARE ENGINEERING
Intermediate
FRONT END SOFTWARE ENGINEERING
Intermediate
HUMAN CENTERED DESIGN
Intermediate
HUMAN CENTERED DESIGN
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT PLANNING
Intermediate
PROJECT PLANNING
Intermediate
PROJECT PORTFOLIO MANAGEMENT
Intermediate
PROJECT PORTFOLIO MANAGEMENT
Intermediate
REQUIREMENTS MANAGEMENT
Intermediate
REQUIREMENTS MANAGEMENT
Intermediate
WEB DEVELOPMENT
Intermediate
WEB DEVELOPMENT
Intermediate

Languages

Arabic
Native Speaker

Training and Certifications

Certifications
ITIL 4 Foundation Certificate in IT Service Management
Agile Project Management
Entry Certificate in Business Analysis
COBIT 2019 Foundation
Gen AI Nano degree program