مدير إدارة تقنية المعلومات
سري
Total years of experience :13 years, 5 Months
Duties, Responsibilities and Achievements:
1. Established The IT Department.
2. Sponsor for all IT Projects.
3. Driven the organization to digital transformation based on Saudi vision 2030.
4. Strategic planning for all projects that will help organization with strategic vision.
5. Implement internal initiatives and projects to meet business needs.
6. Established the technology at Disaster crises management center& Link the EOC system by all EOC’s with other
Government sector throw GSN.
7. Apply and Implement the NCA framework.
8. Apply and Implement the IT strategies by COBIT framework.
• Duties & Responsibilities:
1. Audit Planning.
2. Audit Execution.
3. Audit Reporting.
4. Follow-up Review.
5. Annual Audit Plan.
6. Governance Framework.
7. special assignments.
• Achievements:
1. Finished from 4 audits program during (2019 up to 2021) and that covering IT and Cyber security.
2. Finished from 2 maturity assessment program during (2020 up to 2021) and that covering IT and Cyber security
IT Manager:
I am working at Hunger Station Company as IT manager to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. I am supervise the implementation and maintenance of our company’s computing needs.
• Manage information technology and computer systems.
• Plan, organize, control and evaluate IT and electronic data operations.
• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
• Design, develop, implement and coordinate systems, policies and procedures.
• Ensure security of data, network access and backup systems.
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas and implement strategic solutions in time.
• Audit systems and assess their outcomes.
• Preserve assets, information security and control structures.
• Handle annual budget and ensure cost effectiveness.
• Develop innovative network troubleshooting methods that reduce downtime and lower repair costs.
• Work closely with departmental managers to determine the maintenance and growth needs of the network.
• Monitor changing network technology and deliver a technology update to the executive team each quarter.
• Responsible for creating and administering disaster plans that will keep the company functional in the event of a crisis.
• Determine the rationale and methods for upgrading company network software programs each time an update is released.
• Improvement the all the solution that what we had like (VIOP, Wi-Fi, Network, IP camera, security and IT Assets ), and fixing all the issue that what are faced.
Working in IT Department as:
• IT Division Manager and reporting to CEO (Trying to keep the work environment in the field of information technology fixed and stable - Provide support services for any user in the organization - Fast processing in finding solutions to the problems).
• A project manager for Ricec Infrastructure ( Servers and Networks ).
• As i am head of IT, I am responsible about Strategic plan and budgeting of IT.
• Developing the organization technically and make everything automated.
• Project manager and coordinator for provide Ricec organization by Internet services .
• Support and helping exhibitor technically during events .
• Give and Support the sponsor and organizer by network services, internet services and telecommunication services .
• Write and review the policies for Internet and network services.
• Monitor and control flow data by controlling network.
• Monitor and audit authorities for users.
• Management and technical support to users.
• Installation and troubleshooting desktop and laptop problems of critical users.
• Implementing and Troubleshooting and installation of network printer.
• Performing backup and restore activities.
• Manage and support network and servers environment including (Domain controller, Proxy server, file server, mail server, and application server) for users and implement solutions.
• Planning and supervision of infrastructure networks for current building.
• Supervision the System, Network Devices and configuration (LAN / WAN)
• Prepare periodic maintenance reports and technical specifications for devices, equipment’s and tools.
• Prepare and Implement a Professional Training for employees at computer services.
• Develop a Backup strategy for Ricec site and maintaining valid system backups.
• Planning and Develop a Disaster Recovery Plan for all systems.
• Managing servers operating environment Windows 2012.
• Monitors performance and diagnose problems in all aspects of the network infrastructure (switches, routers, modems, Firewall, specialized servers) so that acceptable performance is maintained at all time.
Enterprise Administrators and managing :
1. Hyper-V Server ( win 2012 Datacenter ).
2. DC-AD server ( win 2012-R2 ).
3. Additional DC and DNS server ( win 2012-R2 ).
4. DNS Server ( win 2012-R2 ).
5. Exchange Server 2010 ( win 2012-R2 ).
6. NAS and SAN Services.
7. RAS Server ( win 2012-R2 ).
8. Antivirus Server-Symantec ( win 2012-R2 ).
9. Print Manager Server ( win 2008 ).
10. Backup Server-Symantec Backup ( win 2012-R2).
11. File Server ( win2012-R2).
12. WD Cloud 24TB.
13. Cyberoam Firewall.
14. Microsoft Exchange 365 .
One of the stack holder and a member of Audio Visual Team with upgrade the Auditorium, conference hall and side hall project to support a team by IT service & communications and Administrative support.To day I have experiences in to operations for:
1. Hog4 light control.
2. XTP video and sound control.
3. Christie ( Projectors and X20 Spyder control ).
4. DIGICO Sound system mixer controller .
One of the stack holder and a member of Security and Safety Section to upgrade fire alarm system project in side RICEC building to support a team by IT service & communications and Administrative support.
One of the stack holder and a member of CCTV IP Camera, to give advisor about connectivity throw network and give the team to operation full control to monitor all the camera at RICEC location.
Working as Duty Manager and reporting to CEO:
Here I became the person who has full authorities as CEO to operations all events during my duty, and one of my responsibilities, which is solved and figure out any problem during the event's time without any complexity with an event's path. One of my responsibilities as duty manager writes reports about events to higher management of the organization .
Working in IT Department as :
• Acting IT Director and reporting to VP-CEO. ( 10/2013 - 08/2014 ).
• IT administrator - Operation. ( 02/2013 - 09/2013 ).
• project Module- Oracle application ( Project Admin ).
• Oracle Administrator - End Users.
• Project Manager - Oracle servers and UPS projects.
• Project Manager to Upgrade all Servers from win 2003 to win 2008 .
• (ERP) Enterprise resource planning Administrator - windows operation System's.
• Enterprise Administrator, on :
1. ALAMAJAL Server (win 2003-Main Domain).
2. Application Server (win 2003-Other main Domain).
3. Mail Server ( Exchange 2003 server).
4. ISA-2006 Server(win 2003).
5. Terminal Server (win 2003).
6. Monitoring the Network by (Spaicework and PRTG network monitor programs).
7. Administration Kaspersky Kit 8.0.
• System Administrator:
Runs IT systems in production, Defines requirements and plan project lifecycle deployment, Defines resources and schedule for systems administration jobs, Create strategies for risk mitigation and contingency planning, Firewalls administration, Administer and maintain end user accounts, permissions and access rights, Security administration, Manage all network hardware and equipment including routers, switches, Performs network monitoring and connectivity administration, Efficiently identifies and solves systems errors and issues, Designs and maintain technical and system administration documentation, Manage data storage and backups, Run start and shutdown procedures, and Manage software packages and applications running on the system.
Runs IT systems in production, Defines requirements and plan project lifecycle deployment, Defines resources and schedule for systems administration jobs, Create strategies for risk mitigation and contingency planning, Firewalls administration, Administer and maintain end user accounts, permissions and access rights, Security administration, Manage all network hardware and equipment including routers, switches, Performs network monitoring and connectivity administration, Efficiently identifies and solves systems errors and issues, Designs and maintain technical and system administration documentation, Manage data storage and backups, Run start and shutdown procedures, and Manage software packages and applications running on the system.
Transmission Operations and Maintenance engineer SNFN project ( Mobily) :
• working as transmission integration Providing capacity from E1 up to 10 G level to Mobily customer as well as to Data, 2G, 3G Mobily department including physical work, stability test and update the record.