Director of Sales
DAMAC Properties
مجموع سنوات الخبرة :21 years, 5 أشهر
Director of sales
Managing a team of 12
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Sales manager
Communicate sales plans and targets to the shop/department team, monitor performance on an ongoing basis and suggest actions to hierarchy when needed.
Assign routine and non routine tasks and assist in the schedule preparation for the sales associates, cashiers and coordinators and ensure that activities are carried out in the most efficient manner.
Greet customers and ensure that they are served by the shop staff in a timely manner and in compliance with quality and customer service standards.
Report occurring operational issues and handle customers complaints in a timely manner, suggest solution or escalate them as appropriate in order to ensure operational effectiveness and customer satisfaction.
Handle and assist the shop manager in handling the maintenance of inventories and placement of product orders to ensure effective stock management and availability of products.
Motivate team members and provide them with necessary support in terms of training and development in order to optimize sales result.
Supervise the opening process of the shop in order to ensure that all set procedures regarding petty cash, reporting, systems are respected.
Communicate with the commercial about the zero sales and all the feedback getting from customer as of product fabrication.
Analyzing the shop performance report as in KPI.
- Selling and Promoting the companies Diamond Inventory in International Markets (mostly outside UAE)
- Researching and doing fieldwork for new markets
- Initiating, establishing and maintaining contacts with clients
- Handling accounts and correspondence regarding orders
- Tracking and processing customer payments
- Traveling and attending client meetings
- Demonstrating a professional manner at all times
Follow up orders.
Finished orders.
Checking quality.
Visit wholesale customers.
Organizing show room exhibition.
Presentation of item on display in store.
Market research.
Motivate sales team.
Planing annual budget targeting.
Coordinating with accounting department to minimize the cost and optimize the sales by maintaining the stability in quality)
Report Daily Operations.
Jewelry semi precious stone seller.
Quality control.
Diamond & Saphire setting on PAVET.
Diamond & semi precious stone on Griffe.
Diamond & colored stone on Baguette.
Training new diamond setters.
Diamond & Saphire setting on PAVET.
Diamond & semi precious stone on Griffe
Learning Essentials of Diamond setting.