محمد رستم

•Determining, negotiating and agreeing on in-house quality procedures, standards and specifications
•Assessing customer requirements and ensuring that these are met Setting customer service standards
•Investigating and setting standards for quality and health and safety
•Ensuring that processes comply with standards at both national and international level
•Directing objectives to maximize profitability Recording, analyzing and distributing statistical information

Processed an average of 120 call transactions each day in a timely manner.
• Performed daily maintenance of the loan applicant database.
• Recited to customers the variety of loan products acquired and available credit they have.
• Reminded customers of the remaining account credit balance.

•Created new orders related to medical insurance.
•Recommended and helped customers select the best insurance service based on their needs.
•Tracked down sources of special products and services to meet customers' special needs.
•Compiled statistical information for special reports.
•Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers.

•Scheduled and directed staff in daily work assignments to maximize productivity.
•Efficiently resolved problems or concerns to the satisfaction of all involved parties.
•Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met
•Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
•Worked closely with the chef and cooks to determine menu plans for special events or occasions.