مايكل ألماريز

SENIOR BARISTA
Key Responsibilities:

• Ensuring customer satisfaction by serving quick and top quality espresso, brewed coffee, fruit/cocktail juices and other hot & cold beverages
• Taking customer’s orders and appropriately suggests products to enhance service and meet sales goals
• Setting up and cleaning coffee machine
• Preparing coffee beans and other goods in the bar
• Prepares daily and monthly inventory of goods in the bar
• Preparing replenishments of goods in the bar
• Performs cleaning tasks in accordance with the standards and follows health, safety and sanitation guidelines for all products
• Making orders of fruits and stocks at the bar
CASHIER
Key Responsibilities :

• Accurately processes transactions through the POS
• Cleaning the cashier area
• Responsible for counting sales and tips at the end of operation
• Performs daily and monthly inventory of goods and food at the restaurant

Admin Personnel (September 2009 - March 2011)

Key Responsibilities:

• Preparing the schedules of the personnel who will work for the dayshift & evening shift
• Preparing & checking timecards for the personnel in the printing press
• Coordinates with HR regarding personnel’s queries on timecards
• Maintaining files of Delivery Receipts & job out forms
• Filing, photocopying and providing files to requesting staff

Store Personnel (December 2007-August 2009)

Key Responsibilities:

• Receiving of materials or goods for job out and materials for printing
• Receiving of finished products and preparing it for delivery
• Checking the materials against the Delivery Receipts and their destinations
• Recording the delivered products
• Preparing reports to be submitted to the Admin/Accounts Dept.

Web Machine Operator (March 2007 - August 2007)

Key Responsibilities:

• Mounting/setting of plates and paper rolls
• Jagging of paper signatures, registration and monitoring of right colors
• Cleaning of machine area

Barista (August 2004 - August 2006)

Key Responsibilities:

• Ensuring customer satisfaction by serving quick and top quality espresso, brewed coffee, fruit/cocktail juices and other hot & cold beverages
• Taking customer’s orders and appropriately suggests products to enhance service and meet sales goals
• Setting up and cleaning coffee machine
• Preparing coffee beans and other goods in the bar
• Prepares daily and monthly inventory of goods in the bar
• Preparing replenishments of goods in the bar
• Performs cleaning tasks in accordance with the standards and follows health, safety and sanitation guidelines for all products

Cashier

Key Responsibilities :

• Accurately processes transactions through the POS
• Answering telephone calls in for take out orders
• Cleaning the cashier area
• Responsible for counting sales and tips at the end of operation
• Performs daily and monthly inventory of goods and food at the restaurant
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Michael Almarez Page 2



Waiter

Key Responsibilities :

• Greeting and assisting the customer by escorting them to their tables
• Taking customer’s orders and appropriately suggest menus and inform them of the daily specials to enhance service and meet sales goals
• Ensure that the customer are served well and enjoying their meals and take action if they have some problems with the service
• Setting up tables for new customers and ensure that linens, silverware and glassware are enough for them
• Removing empty plates, used silverwares and soiled napkins from tables
• Preparing and ensuring that the dining area clean and well presented by following the health, safety and sanitation guidelines
• Assists in opening and closing of the café
• Doing other duties assigned by the Café Manager

Key Responsibilities:

• Piling/stocking of merchandise or goods,
• Taking of end of the month inventories,
• Offers & promotes new products
• Cleaning the area or shelves