Head of After Sales, Warranty and Spare Parts
Streit Group
Total years of experience :31 years, 8 Months
• Organize newly set up distribution center by arranging inventory shelving placement by category and fast moving items
• Assigned all inventory BIN locations accuracy in inventory quarterly counts
• Continued to maintain miscellaneous parts sales of 40, 000.00 to 75, 000.00 USD monthly at a GP of 65-75% from existing clients and new inquiries
• Set up and maintained good working relationships with various suppliers of spare parts and accessories for the Armored vehicle market.
Set up and Develop Warranty Department policies and procedure for global sales
Management of entire warranty claims processing from cradle to grave
Development and management of spare parts department and warehouse
Executed 2 spare parts contacts for Egypt in the amount of 4.5 M USD at 70% GP with no errors in fitment or applications
Set up and maintained a spare parts customer database made up of over 300 customers being made up of governments, militaries, security companies, oil and gas companies throughout the world though most mostly Middle East, Africa, CIS and Asia
Created spare parts catalogues and pricing for the major moving vehicle lines
Devise, set up and implement operations to stand up a new armored vehicle maintenance facility in Basra Iraq
Create and implement marketing strategies targeting security companies and oil field companies
Specialized in maintenance training and support for armored vehicles on Ford, Toyota and Mitsubishi platforms
Set up and managed a new armored vehicle maintenance facility to service US military as well as NGO clients,
Prepared and submitted proposals and tenders to win contracts for armored vehicle sales, leasing and maintenance
Set up, developed, implemented and managed vehicle maintenance programs for military and NGO that insured guidelines were to for their individual contractual requirements
• Set up and run a new maintenance facility in support of a military vehicles leasing and maintenance contract
• Hire and train local employees in proper use of diagnostic scanners and AC equipment
• Set up and coordinate with the US military scheduled and unscheduled maintenance
Over the years I have managed several automotive repair facilities that include also Goodyear service centers. I have extensive knowledge in automotive management, employee development and training as well as successfully running a profitable business model.
Having years of experience in the technical aspects as well as sales and management sectors make me the ideal candidate to meet and exceed any of your expectations.