IT Supervisor
Rotana
Total years of experience :11 years, 6 Months
• Support all helpdesk calls and help users to solve their problems reported, documenting and update problems and solutions as required.
• Monitor the operation and security of all computer hardware and software to ensure a smooth operation.
• Maintain an accurate inventory for hardware and software to maintain an organized environment.
• Respond to enquiries from users and help those resolve their problems.
• Coordinate with the suppliers to solve complains and reports.
• Maintain all users’ access request and authorizations as per the standard.
• Follow company policies related to security and operation of computer system to ensure business safety and integrity.
• Ensure that all end users are well trained in the different systems so all the applications are utilized efficiently.
• Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment.
• Comply with the hotel environmental, health and safety policies and procedures.
• Support all helpdesk calls and help users to solve their problems reported, documenting and update problems and solutions as required.
• Monitor the operation and security of all computer hardware and software to ensure a smooth operation.
• Maintain an accurate inventory for hardware and software to maintain an organized environment.
• Respond to enquiries from users and help those resolve their problems.
• Coordinate with the suppliers to solve complains and reports.
• Maintain all users’ access request and authorizations as per the standard.
• Follow company policies related to security and operation of computer system to ensure business safety and integrity.
• Ensure that all end users are well trained in the different systems so all the applications are utilized efficiently.
• Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment.
• Comply with the hotel environmental, health and safety policies and procedures.