Sr Sales Manager
ECO Rent a Car
Total years of experience :22 years, 6 Months
Sales, Business Development, client retention and Vendor Management
• Preparing the budget for the financial year.
• Responsible for the increase in sales for FMS, ETS and SCS.
• Develop new clients for all verticals.
• Increase the sales from existing clients.
• Manage day to day operational issues.
• Manage client and staff issues.
• Manage Vendor payments.
• Sales of the Automatic Tracking System to existing clients and new clients.
Preparing the budget for the financial year.
Develop existing clients and improve the business each month based on the revenue projected.
Recruiting and training Sales & Customer Relationship Team.
Monitoring day to day activities of the Sales Team at Hyderabad, Vizag and \{Cochin (since Dec 2012)\}.
Planning individual targets of operations and sales staff and monitoring the achievements of the Teams.
Developed an effective sales competition for the sales team and revarded the winners.
Meeting existing clients and resolving issues related to billing, service, rate revisions etc.
Increasing revenue per duty.
Improve the number of corporate clients each year
Monitor bill submission and payment collection.
Monitor operation and control of Hotel and implant locations and staff.
Improve corporate sale for Carzonrent in Hyderabad, across Andhra Pradesh and Pan India.
Driver supervision and briefing on the Quality to be delivered to the clients.
Fleet control and supervision to ensure optimal utilization.
Constantly work on developing sale and improving profitability.
•Develop existing corporate clients and improve the business.
•Improve the number of corporate clients.
•Bill submission and payment collection
•Monitor operation and control of Hotel, Airport and implant locations and staff.
•Driver supervision
•Fleet control
• Handling sales for Agents in Sana and Aden in Yemen.
• Check if the targets for the station are achievable each year.
• Area Marketing Plan for Yemen
•Monthly marketing reports.
•Corporate deals.
•Reports and power point presentations of the stations progress to the Area Manager Yemen.
•Handling Irate passengers and walk in passengers during peak seasons.
•Staff recruitment.
•Maintaining competitor analysis.
•Proposing fares to maintain Yields for each year
Handling sales and marketing for agents in Hyderabad/Secunderabad/ Visakhapatnam/Vijawada/Guntur and Tirupathi
Budgeting for the station.
Check if the targets for the station are achievable each year.
Area Marketing Plan.
Monthly marketing reports.
Agency Targets.
Corporate deals.
Reports and power point presentations of the stations progress to the sales manager.
Handling Irate passengers and walk in passengers during peak seasons.
Was Instrumental in recruiting temporary staff for the station.
Maintaining competitor activities.
Proposing fares to maintain Yields for each year.
Was Instrumental in recruiting temporary and permanent staff for the station.
Handling Sales Support for sales in Chennai.
Handling all correspondence for Sales Manager, Chennai.
Handling Duty Travel and Personal Travel for Emirates Town office, Cargo office and Airport office.
IT co-ordination between Chennai and Dubai for all systems and server rectification.
Formulating Corporate Deal letters to Corporates and Agents generating high yield business for Chennai region.
Assisting the Sales Manager and Sales Executive in formulating the Area Marketing Plan for 2001 - 2002 and 2002 - 2003.
Preparing Corporate Presentations and Sales Conference Presentations for Sales Team for 2000, 2001 & 2002.
Handling Individual and Group Adhoc Pricing, Excess Baggage and Upgrades for the station and submitting a monthly report for the same to General Manager (India & Nepal).
Handling “No-shows” and 24 hour cancellation of Chennai agent’s passengers.
Co-ordinating with Chennai agents regarding special fares and confirmations.
Involved in formulating and proposing new fares to Emirates sectors along with Sales Manager & Sales Executive for 2001 & 2002.
Individually processing DNRD Visas for 2001 Shopping Festival.
Trained Reservation Staff to process DNRD Visas for 2002 Shopping Festival.
Handled Sales Support for Sales in Hyderabad, Cochin & Bangalore apart form Tamil Nadu till 1st June 2001.
Setting Sales Targets for Sales Executive for 2001 & 2002 based on inputs from Sales Manager.
Sales Calls to Agents and Corporates, generating high yield business, to promote Emirates as an offline destination and prepared them for Emirates being online.
Recommended the issuance of CIPs to additional IATA Agents increasing the number of CIP holders in Chennai.
Sales calls to Pondicherry Agents and recommendation of CIP to Pondicherry Agents.
Co-ordinating the hotel arrangements for the Chennai Inaugural between the Corporate Communications at Dubai and Le Meridian Hotel in Chennai.
Organising the Airport Passes for Airport office and Town office till Station Manager was appointed.
Co-ordinating the clearing of cargo till Cargo Manager was appointed.
Was one of the first two employees in the Chennai station and individually handled start-up and set-up logistics for one month, including setting up of all computers and server at Chennai town office.
Indirect recruitment of two Reservation Staff in Chennai.
Sales calls to existing CIP holders and All IATA agents and Corporates with high yield business.
Handled Sales of International & Domestic tickets.
Handled Airport and Hotel Transfers for tours.
Ticket Reservations and Visa Processing and Documentation.
Contributed to about 5 lakhs sale per month, even though it was not part of my job profile.
Handled all airport to hotel transfers that was delegated to me without a problem.
Processed visas for countries like USA, Germany, UK, Indonesia, Austria, Singapore, Srilanka, Russia, Malaysia, Japan, Greece, Korea, Philippines and Norway apart from other countries where there were no visa representation in Chennai.
Developed and maintained a very good professional relationship with the staff of all these Consulates.
Developed and maintained a professional relationship with the passport and POE office in Chennai.
Developed and maintained a good relationship with the cargo staff of Jet Airways and Indian Airlines in Chennai.
Ticket Reservation and Visas.
Independently handle walk-in passengers till the sale is complete
Sales of Safe Deposit Lockers
Showroom sales of all Maruti cars to walk-in customers.
Preparation of invoices for customers who come to collect their serviced vehicles.
Advice to customers on the right finance company.