Michael Ramzy, Senior Technical Sales Support

Michael Ramzy

Senior Technical Sales Support

lafarge

Location
Egypt - Cairo
Education
Bachelor's degree, Mechanical Engineering
Experience
16 years, 3 Months

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Work Experience

Total years of experience :16 years, 3 Months

Senior Technical Sales Support at lafarge
  • Egypt - Cairo
  • My current job since January 2012

Key Responsibilities:

1- Reporting to Commercial Director.

2- Managing Value Added Products (Artevia, Agilia, SFRC, Mortars, Screeds, LWC, CMU’s, Etc...) Sales and Marketing activities in designated Areas.
a- Directing the sales team towards high potential VAP opportunities, in order to achieve the maximum profitability and growth in line with company vision and values.
b- Searching for new clients and maximizing customer potential.
c- Establishing new and maintaining existing, long-term relationships with customers.
d- Negotiating tender and contract terms, to meet both client and company objectives.
e- Meeting regular sales targets in terms of volume sold and profits gained

3- Extra mile projects pilot (Concrete Masonry Units Plant & Affordable Housing).
a- Launching new products and organizing product launch events.
b- Proactively managing the products as projects.
c- Organizing and managing the products committees (steering, operation and technical committees).
d- Measuring the market performance (volumes, margins, penetration).
e- Setting action plans, market segmentation and volumes forecast.
f- Setting pricing plans and margin levels.
g- Preparing marketing documents (Brochures, data sheets, reference lists, job site photos, etc…).
h- Organizing national/BU promotional events.
i- Defining the product added value and communicating it with Operations and QC.
j- Building relations with potential co-development partners (Applicators, Suppliers, and Engineering Consultants).

Value Added Products (VAP) Specialist at Lafarge
  • Egypt - Cairo
  • October 2010 to December 2011

Key Responsibilities:

1- Reporting to Area GM.

2-Promoting VAP’s to specifiers.
a-Visiting all specifiers (engineers, architects, municipality technical services, owners and developers).
b-Identifying high VAP potential projects and following up on them.
c-Organizing promotional events (Demo days, local trade shows).

3-Selling VAP’s to customers.
a-Searching for new clients and maximizing customer potential in designated regions.
b-Establishing new and maintaining existing, long-term relationships with customers.
c-Negotiating tender and contract terms, to meet both client and company objectives.
d-Meeting regular sales targets in terms of volume sold and profits gained.

4-Supporting the sales reps.
a-Training the sales reps to the different products and their applications.
b-Doing joint visits with the sales reps to coach them & help them in complex/difficult cases.
c-Analyzing sales statistics and challenging sales team.
d-Preparing jointly sales reps action plans regarding VAP (pipeline, target customers).
e-Participating/co-managing all sales meetings on the product mix.

5-Developing applicators network.
a-Detecting potential applicators for (USFRC, Agilia, Artevia & Mortar).
b-Convincing them to join the network.
c-Making sure they get the proper support (from demonstrators, QC, Product Manager).

Senior Inspector at Société Générale de Surveillance (SGS) Egypt Ltd
  • Egypt - Cairo
  • July 2009 to September 2010

Key responsibilities:

1- Reporting to Business Development Director.
2- Conducting inspections and testing services, using complex and high technology testing equipments and IT systems.
3- Dealing with customers, answering queries on test procedures and results and handling customer’s confidential information.
4- Insuring inspection’s compliance with the regulations and standards set by SGS.
5- Ensuring weekly and monthly backup of tests reports and related files and make sure that they are successfully transferred to the clients.

"TALENT PROGRAM" Engineer at Orascom Construction Industries
  • Egypt - Cairo
  • February 2008 to June 2009

Rotational Program Engineer, I have already completed the Technical Office, Site and Quality Control stages, these stages included the following duties:

Technical Office Stage:
⇒ Preparing the materials & equipments technical submittals, ensuring their
compliance with the contract documents.
⇒ Reviewing, checking & verifying the supplier’s technical submittals and
preparing the technical comparison sheets.
⇒ Reviewing, checking & verifying the sizing, hydraulic calculations & quantities take-off of materials & equipments.
⇒ Preparing requests and variation orders.
⇒ Handling the subcontractor’s accounts, contracts and activities.
⇒ Preparing the PO's in their final forms.

Site Stage:
⇒ Planning and coordination of various site execution activities within the
mechanical discipline (HVAC, Fire Fighting and Plumbing) with various
construction disciplines.
⇒ Verifying design constructability including procedure, site conditions vs.
design output.
⇒ Development of all technical documentation required for work execution as
work instructions and method statement.
⇒ Supervising, monitoring and solving complex problems with sub-contractors & suppliers.
⇒ Site material take-off, and track the progress/status of materials delivery to site.
⇒ Verification of received materials vs. ordered materials.
⇒ Coordinating the shop fabrication in site.
⇒ Perform field inspections.
⇒ Submitting “As-built” drawings.

Quality Control Stage:
⇒ Accepting or Rejecting any supplied materials or equipments and ensuring
their compliance with the contract documents.
⇒ Site inspection for compliance with contract documents.
⇒ Preparing the MIR’S & WIR’S and ensuring their compliance with the contract documents.
⇒ Supervising the Quantity Take-Offs.
⇒ Monitoring "As-Builts".
⇒ Evaluating construction material Testing Results.
⇒ Participating in Final Inspection and preparing Punch lists

Education

Bachelor's degree, Mechanical Engineering
  • at Ain Shams University
  • July 2007

Volunteer activities 1-Steward in the WCC (World Council of Churches) 9th assembly in Porto Alegre, Brazil winter 2006, The WCC is a fellowship of over 340 churches in over 100 countries representing more than 550 million Christians. WCC assemblies are held every 7 years, it integrates key religious leaders that gather to discuss and work out solutions for major worldwide topics as terrorism, poverty & water consumption…etc. My Role: 1) Nominated by the MECC (Middle East Council of Churches) to represent the Egyptian Youth. 2) Head steward of the participant's plenary. 2-Member of "Spirit" which is a qualified sports organization, our organization aims to deliver moral concepts & beliefs through sports. My Role: 1) Team leader of the sponsorship and fund raising team.

Specialties & Skills

Value Based Selling
Negotiation
Sales Process
Sales Management
Leadership
Internet Applications
AutoCAD 2007
Microsoft Office
Social media networks marketing
Internet search engines marketing

Languages

Arabic
Expert
English
Expert
French
Beginner

Training and Certifications

iLearn (Certificate)
Date Attended:
September 2011
Valid Until:
September 2011
Sales force effectiveness (Certificate)
Date Attended:
November 2012
Valid Until:
November 2012
Quality Management (Certificate)
Date Attended:
March 2009
Valid Until:
March 2009
Product Managers Training (Certificate)
Date Attended:
June 2012
Valid Until:
June 2012
Social Media and E-mail Marketing (Certificate)
Date Attended:
December 2010
Valid Until:
December 2010
Team Building (Certificate)
Date Attended:
September 2011
Valid Until:
September 2011
Finance and Cost Management (Certificate)
Date Attended:
June 2009
Valid Until:
June 2009
Business E-mail Writing (Certificate)
Date Attended:
November 2010
Valid Until:
November 2010
Communication Skills (Certificate)
Date Attended:
November 2008
Valid Until:
November 2008
Time Management (Certificate)
Date Attended:
December 2008
Valid Until:
December 2008
Construction Project Life Cycle (Certificate)
Date Attended:
February 2008
Valid Until:
February 2008