Swimming Instrutor
Fitness First
Total years of experience :8 years, 8 Months
• Greeting guests / clients.
• Sustain the professionalism of the company and need to give effective respond to the clients for the benefits of the company.
• Maintains solid customer relationships by handling their questions and concerns with speed and professionalism.
• Assisting and giving instructions to all guests /clients before doing the activity.
• Liaising effectively with clients within the centre in professional and pleasant manner.
• Answering client’s questions and queries in an effective and courteous manner.
• Main role is to maintain all their safety.
• Greeting guests / visitors.
• Sustain the professionalism of the company and need to give effective respond to the visitors for the benefits of the company.
• Maintains solid customer relationships by handling their questions and concerns with speed and professionalism.
• Assisting and giving instructions to all guests before doing all the activities (Giant Swing, Wall Climbing, Zip lines etc.).
• Main role is to maintain all their safety.
• Checking vital signs of all the patients.
• Recording their chief complaints and keeping their records properly for patient's privacy at all times.
• Asking their family background medical history.
• Endorsing properly the patient to the next medical staff who's on duty for the day.
• Maintains solid customer relationships by handling their questions and concerns with speed and professionalism.
• Dealing with telephone enquiries effectively
• To optimize customer satisfaction.
• Liaising effectively with patients, colleagues within the centre in professional and pleasant manner.
• Drafting status reports on customer service issues.
• Check and compute accuracy of reported sales.
• Ensuring the confidentiality of information and patient details is adhered to at all times
• Handling of all routine back-office functions, such as documentation.
• Documentation of all the patient's important details.
• Greeting and welcoming visitors in a generous manner.
• Assisting and giving instructions to all guests /clients before doing the activity.
• Provide lesson plan as appropriate.
• Attend mandatory meetings and training as scheduled.
• Maintain cleanliness and safety of pools and equipment.
• Tend to accident or emergency situations in accordance with accident/incident protocols and/or emergency action plans.
• Main role is to maintain all their safety.