Logistic Manager
Interact Computer Stores HP Gold partner in Egypt
Total years of experience :5 years, 6 Months
(70%) Plan and co-ordinate transportation of materials and manage the timely flow of customer orders
While adhering to policies, procedures and regulatory requirements facilitate the shipping and/or receiving of products to and from the warehouse on behalf of customers. This would include organizing either the shipping or receipt of product or the preparation for delivery of product to and from the facility with focus on accuracy, efficiency and time management. Managing the flow of orders requires strong reliance on monitoring and co-ordination of delivery pickup and/or drop off schedules both manually and with computer programs.
(30%) Provide and maintain good customer service and solve problems
As an integral part of the team, ensure that customers are highly regarded and receive exceptional service throughout the flow of order processing, including readying loads for shipment and managing the inbound and outbound warehouse traffic. Address problems with order flow or shipping delays and quality-control issues, such as damaged or improperly packed goods, as well as day-to-day concerns with warehouse capacity and client deadlines. May include face-to-face, phone or email interactions with customers.
