IT Coordinator
MT2
Total years of experience :10 years, 8 Months
-Configuring Cisco Switches & Routers
-Managing & Configuring Proxy, FTP, WSUS & File Servers.
-Basic Management of Active directory.
-Installing and configuring computer hardware operating systems and applications
-Monitoring and maintaining computer systems and networks.
-Responding within agreed time limits to call-outs.
-Working continuously on a task until completion (or referral to third parties, if appropriate);
-Prioritizing and managing many open cases at one time.
-Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers.
-Testing and evaluating new technology.
• Recruiting, developing and retaining staff.
• Ensuring my team deliver good customer service.
• Meeting operational expectations by implementing and maintaining high retail standards.
• Motivating staff
• Dealing with enquiries and complaints
• Serving customers
• Effective store merchandising
• Understand how to see the merchants vision of a brand.
• Analyze selling history in order to maximize future sales and margins.
- ensure an excellent customer service.
- display the goods in a perfect way to make the customer feel comfortable in his shopping, and to make it easier to staff to do a good up-selling.
