PreSales Engineer Manager
Motorola Solutions
Total years of experience :16 years, 11 Months
Avigilon Corporation offers end-to-end security solutions. Avigilon’s industry-leading HD network video management software, megapixel cameras, access control and video analytics products are reinventing the global security market.
Duties, Responsibilities and Qualifications:
• Hiring and managing team members to support company growth
• Provide mentoring and leadership for the Sales Engineers
• Assess the Sales Engineers individually and provide career growth advice
• Conduct employee reviews to ensure the team receives sufficient feedback
• Manage demo equipment used by the Senior Sales Directors team
• Manage and create budgets for the Sales Engineering team
• Ensure any tools and/or training needed to support the team’s growth are put in place
• Ensure the technical needs of the Sales team are met.
• Strong understanding of the video surveillance and access control markets
• Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction
• Strong leadership skills
• Excellent presentation skills
Extended Level3 Communications' reach in the Middle East region
through presales, solution design and customer support. Scope
covers Content Delivery Networks (CDN), Security and IP video
broadcasting from a sales engineering perspective by conducting customer meetings, presentations, identifying existing needs and offering suitable
solutions based on a wide range of products:
o Live Internet Streaming, Video On-Demand and Encoding
o Website Acceleration/Front-end Optimization
o Hosting & Managed Security Services
o Content Management System
o Content Delivery Network (CDN)
o DDOS Protection & Mitigation
a) Managing team members:
1)Allocating and monitoring tasks
2)Resolving project problems and customer issues
3)Teaching and knowledge sharing
b) Coordinating with the Presales team leader:
1)Discussing team motivation
2)Discussing team goals and performance
c) Presales and design of big scale projects and tenders.
Presales and design in several areas at BMB (Cisco Gold partner);
scope includes meeting with clients, identifying their problems, needs and offering a suitable
optimal network solution based on the below portfolio:
1)Cisco network and communication solutions: IP telephony, switching, routing, wireless, security,
UCS, Ironport…
2)McAfee Security Solutions (Firewalls/IPS/endpoint protection/DLP)
3)Websense Email, Web and DLP security solutions
4)Bluecoat Proxy cache engines and WAN optimizers
5)Redline WiMax communication systems
6)Datacenter design: raised floor, monitoring system, cooling…
7)Passive cabling (design and consultancy using 3M and Leviton products)
8)EMC Storage and Backup solutions
9)Virtualization solutions based on VMware and Microsoft HyperV
10)Rackspace Cloud DR solutions
11)F5 load balancers and web application firewalls
12)FSONA laser transmitters for high bandwidth WAN connections.
13)Vulnerability management and policy compliance solutions (Qualysguard and McAfee Foundstone)
14)RSA Envision log event management
15)RSA SecurID two-factor authentication system
16)PGP Desktop/Email encryption
17)Solarwinds network management
Product Research: scope includes reading and learning about new products; sharing information
with other team members through lessons learned, presentations and when possible technical hands-on.
Worked as a Satellite News Gathering Operator. Installing and Setting up Tandberg Communication Systems (Modulators, Amplifiers, and Dishes) offering broadcasting services for foreign TV stations that do not have a local presence.
3-month contract with Riedel Communications. Worked on CATV/SMATV/Wired Comm. and Fiber optic connections for the Asian Olympic Games in Doha (ASIAD) offering live broadcasting to other TV stations and implementing a fiber-ring based communication system between referees, scoring rooms and judges.
Bachelor of Engineering in Computer and Communications with distinction, Notre Dame University (NDU) - Lebanon o Dean’s list since first year. o Overall GPA of 3.50 with scholarship. o Final year project: Submersible craft wirelessly controlled via a pc interface. “Nominee for Saeed Aael yearly Award”.