Michelle Basilio

• Acknowledge and resolve customer queries and complaints.
• Ensure customer satisfaction and provide professional customer support.
• Maintaining a positive, empathetic and professional attitude toward customers
and workmates at all times.

• Develop and issue educational content including notes, tests and assignments.
• Supervise classes to ensure all students are learning in a safe and productive
environment.
• Organize supplies and resources for lectures and presentations.
• Evaluate, prepare and distribute periodic progress reports and semester report
cards.

• Handling Level 3A Math students up to Level H Math students.
• Allocating worksheets with the just-right level to each students.
• Observing students and guiding them to do independent learning.
• Analyzing the way students are advancing and optimizing their study plan to
make it more suitable for the students.