Administration Supervisor
British Orchard Nursery
Total years of experience :2 years, 4 Months
Managing student information databases.
Ordering supplies and resources.
Creating and maintaining staff timetables and schedules.
Creating and maintaining student files.
Responding to enquiries via telephone and email and, if necessary, re-routing to relevant parties.
Accepting student enrolments, including fees.
Managing and updating social media applications.
Creating and updating training schedules and results.
Scheduling appointments for Manager.
Communicating regularly with parents on upcoming events.
Directing and managing 2 junior staff members.
Conducting weekly risk assessments and maintaining maintenance records.
Interviewing candidates for teaching and administrative positions
Maintaining staff files.
Assisting the Senior Management with all cash movements and administrative functions
Supporting the Management Team to create and maintain a welcoming and attractive environment in store, which is focused both on customer service and the ‘Jack Wills experience’
Ensuring that Sales Assistants are encouraged to develop the same commercial focus whilst simultaneously putting the customer’s needs first
Supervising Sales Assistants to ensure that they reach an outstanding level of customer service