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Mike Zammit

Director

Digital Change Agents Limited

Location:
United Kingdom - Manchester
Education:
Bachelor's degree, IT and Computing
Experience:
47 years, 2 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  47 Years, 2 Months   

April 2017 To Present

Director

at Digital Change Agents Limited
Location : United Kingdom - Manchester
Provide Interim Management/Director support to organisations that are undergoing significant IT Service changes

Provide consultancy services thart assist clients to:
• apply technology to deliver great outcomes;
• sucessfully deliver large scale infrastructure investment programmes
• restructure and transform IT services to ensure that they are fit for purpose and deliver value for money
• improve IT Information Governance, Data Protection and Cyber Security
• deliver large scale digital transformation programmes.
October 2014 To April 2017

Chief Information Officer

at Wirral Metropolitan Borough Council
Location : United Kingdom - Liverpool
Wirral Partnership Digital Strategy Lead. Lead Wirral Council IT Service - 150 staff. Capital Budget £4m p.a. Revenue Budget, £11.9m.
• Deliver a complex technology reinvestment program, working with multiple partners and 3rd parties, to improve flexibility and resilience and to support major transformation across the Council and the Partnership:
o Refresh ICT estate
o Migrate corporate email to cloud SaaS
o Redevelop digital customer access channels to deliver £3m savings in 2 years
o Relocate data centres
o Redesign and update MPLS WAN and LANs
o Video streaming for public meetings
o Small cell WiFi for public consumption in public spaces
o CRM/ERP replacement
o Redesign and implement mobile responsive website with secure access for staff
o Increased automation across the council (integrating digital front end to back office systems and automating back office functions (HR, recruitment, IT fulfilment, end user self-serve, etc.)
• Council lead on information governance and assurance
• Implementation of managed print service to provide secure follow me printing with hybrid mail
• Executive Board Member for iNetwork partnership working organisation
• Member of the (Local Public Services) National CIO Council.
May 2010 To September 2014

Chief Information Officer/ It Director

at Blackburn with Darwen Council
Location : United Kingdom
Responsible for devising and delivering the Digital, Information and Technology Strategies - 70 staff. Capital Budget £4m p.a. Revenue Budget, £4.6m.


• Delivered a major technology investment program.
• Restructured the IT department and reduce costs by 50% while improving quality of service
• Delivered major transformational programmes including, Unified Communications, mobile and agile working, case management system, secure follow me printing and hybrid mail, major reimplementation of all finance systems
• Increased automation and back office integration (HR, payroll, recruitment, IT fulfilment, end user self-serve, etc.)
• Achieved significant cost savings of more than £0.5 million p.a. by re-negotiating contracts and improved supply chain management
• Lead on Information Governance and Assurance and Borough SIRO
• Chair of Society for Public Service IT Management (Socitm) in the North West and Chair of the Socitm National Members Advisory Council.
• Executive Board Member for iNetwork.
October 2009 To February 2010

Head of IT Strategy and Change

at Manchester City Council
Location : United Kingdom - Manchester
Responsible for: ICT Governance, Strategy, Transformation, Service Improvement, PMO, Rationalisation and Consolidation, Workforce Development and IT budgets.
June 2009 To October 2009

Senior Consultant

at Apex Computer Consultancy
Location : United Kingdom
Providing a full range of Technology Focussed Advisory Services including:
• Interim Management
• Transformation and Business Process Re-Engineering
• Strategy
• Programme and Project Management
• Procurement and Strategic Sourcing
December 2008 To June 2009

Divisional Manager - Geospatial Systems

at Mouchel
Location : United Kingdom
Responsible for Client Relationship Management and leading a team of circa 35 technical staff providing a full range of GIS services
April 2005 To November 2008

Senior Consultant

at NCC Group
Location : United Kingdom - Manchester
Providing a full range of Technology Focussed Advisory Services including:
• Interim Management
• Transformation and Business Process Re-Engineering
• Strategy
• Programme and Project Management
• Procurement and Strategic Sourcing
January 2003 To March 2005

Director

at Apex Computer Consultancy
Location : United Kingdom
Management Consultancy.
April 1995 To December 2002

Head of Asset Management Application Development

at Intergraph Saudi Arabia
Location : Saudi Arabia - Riyadh
Lead multiple teams of GIS professionals delviering the following services to Utility and Telecommunications providers throughout the MENA area and India, Pakistan and Sri Lanka.

AM/FM/GIS Development
AM/FM/GIS Support
AM/FM/GIS Implementation
AM/FM/GIS Training
AM/FM/GIS Operations and Maintenance
May 1990 To March 1995

Head of IT Technical Support and Operations

at Saudi Industrial Development Fund
Location : Saudi Arabia - Riyadh
Lead a team of Computer professionals with responsibility for the efficient running of all IT systems.
June 1987 To May 1990

IT Strategic Planning and Upport Manager

at Solaglas UK
Location : United Kingdom
Develop and Deliver IT and Communications Strategy to facilitate M&A activities within the company and to support achievement of business strategy and sales target
October 1985 To June 1987

Deputy Manager, Office Systems Support Group

at Standard Chartered Bank
Location : United Kingdom - London
Deliver the Office Systems strategy to all offices worldwide
January 1985 To October 1985

Technical Sales Engineer

at Bonsai
Location : United Kingdom - London
November 1976 To January 1985

Software Support Professional

at IBM
Location : United Kingdom
Provide support for 15, 000 users of email and Office automation.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
March 2006

Bachelor's degree, IT and Computing

at The Open University
Location : Manchester, United Kingdom
IT, Computing, Web Development, Database Design and Development, Digital Communications, Systems Design.

التخصصات والمهارات

Programme Management

IT Service Management

Digital Transformation

Performance Management

Information Governance

Project Management

Change Management

ICT Governance

IT Infrastructure

IT Operations

IT Management

IT Transformation

Executive Management

تحويل تكنولوجيا المعلومات

عمليات تكنولوجيا المعلومات

البنية التحتية لتكنولوجيا المعلومات

إدارة تكنولوجيا المعلومات

حوكمة تكنولوجيا المعلومات والاتصالات

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Beginner

English

Native Speaker

French

Beginner

Memberships

Are you a member of any organization or professional club?
Your professional memberships provide an informative signal about your career aspirations, so add them!
Organization : British Computer Society
Membership/Role : Chartered IT Professional
Member since : January 2000
Organization : Institution of Engineering and Technology
Membership/Role : Member
Member since : January 2000

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