Total Years of Experience: 47 Years, 2 Months
April 2017
To Present
Director
at Digital Change Agents Limited
Location :
United Kingdom - Manchester
Provide Interim Management/Director support to organisations that are undergoing significant IT Service changes
Provide consultancy services thart assist clients to:
• apply technology to deliver great outcomes;
• sucessfully deliver large scale infrastructure investment programmes
• restructure and transform IT services to ensure that they are fit for purpose and deliver value for money
• improve IT Information Governance, Data Protection and Cyber Security
• deliver large scale digital transformation programmes.
Provide consultancy services thart assist clients to:
• apply technology to deliver great outcomes;
• sucessfully deliver large scale infrastructure investment programmes
• restructure and transform IT services to ensure that they are fit for purpose and deliver value for money
• improve IT Information Governance, Data Protection and Cyber Security
• deliver large scale digital transformation programmes.
October 2014
To April 2017
Chief Information Officer
at Wirral Metropolitan Borough Council
Location :
United Kingdom - Liverpool
Wirral Partnership Digital Strategy Lead. Lead Wirral Council IT Service - 150 staff. Capital Budget £4m p.a. Revenue Budget, £11.9m.
• Deliver a complex technology reinvestment program, working with multiple partners and 3rd parties, to improve flexibility and resilience and to support major transformation across the Council and the Partnership:
o Refresh ICT estate
o Migrate corporate email to cloud SaaS
o Redevelop digital customer access channels to deliver £3m savings in 2 years
o Relocate data centres
o Redesign and update MPLS WAN and LANs
o Video streaming for public meetings
o Small cell WiFi for public consumption in public spaces
o CRM/ERP replacement
o Redesign and implement mobile responsive website with secure access for staff
o Increased automation across the council (integrating digital front end to back office systems and automating back office functions (HR, recruitment, IT fulfilment, end user self-serve, etc.)
• Council lead on information governance and assurance
• Implementation of managed print service to provide secure follow me printing with hybrid mail
• Executive Board Member for iNetwork partnership working organisation
• Member of the (Local Public Services) National CIO Council.
• Deliver a complex technology reinvestment program, working with multiple partners and 3rd parties, to improve flexibility and resilience and to support major transformation across the Council and the Partnership:
o Refresh ICT estate
o Migrate corporate email to cloud SaaS
o Redevelop digital customer access channels to deliver £3m savings in 2 years
o Relocate data centres
o Redesign and update MPLS WAN and LANs
o Video streaming for public meetings
o Small cell WiFi for public consumption in public spaces
o CRM/ERP replacement
o Redesign and implement mobile responsive website with secure access for staff
o Increased automation across the council (integrating digital front end to back office systems and automating back office functions (HR, recruitment, IT fulfilment, end user self-serve, etc.)
• Council lead on information governance and assurance
• Implementation of managed print service to provide secure follow me printing with hybrid mail
• Executive Board Member for iNetwork partnership working organisation
• Member of the (Local Public Services) National CIO Council.
May 2010
To September 2014
Chief Information Officer/ It Director
at Blackburn with Darwen Council
Location :
United Kingdom
Responsible for devising and delivering the Digital, Information and Technology Strategies - 70 staff. Capital Budget £4m p.a. Revenue Budget, £4.6m.
• Delivered a major technology investment program.
• Restructured the IT department and reduce costs by 50% while improving quality of service
• Delivered major transformational programmes including, Unified Communications, mobile and agile working, case management system, secure follow me printing and hybrid mail, major reimplementation of all finance systems
• Increased automation and back office integration (HR, payroll, recruitment, IT fulfilment, end user self-serve, etc.)
• Achieved significant cost savings of more than £0.5 million p.a. by re-negotiating contracts and improved supply chain management
• Lead on Information Governance and Assurance and Borough SIRO
• Chair of Society for Public Service IT Management (Socitm) in the North West and Chair of the Socitm National Members Advisory Council.
• Executive Board Member for iNetwork.
• Delivered a major technology investment program.
• Restructured the IT department and reduce costs by 50% while improving quality of service
• Delivered major transformational programmes including, Unified Communications, mobile and agile working, case management system, secure follow me printing and hybrid mail, major reimplementation of all finance systems
• Increased automation and back office integration (HR, payroll, recruitment, IT fulfilment, end user self-serve, etc.)
• Achieved significant cost savings of more than £0.5 million p.a. by re-negotiating contracts and improved supply chain management
• Lead on Information Governance and Assurance and Borough SIRO
• Chair of Society for Public Service IT Management (Socitm) in the North West and Chair of the Socitm National Members Advisory Council.
• Executive Board Member for iNetwork.
October 2009
To February 2010
Head of IT Strategy and Change
at Manchester City Council
Location :
United Kingdom - Manchester
Responsible for: ICT Governance, Strategy, Transformation, Service Improvement, PMO, Rationalisation and Consolidation, Workforce Development and IT budgets.
June 2009
To October 2009
Senior Consultant
at Apex Computer Consultancy
Location :
United Kingdom
Providing a full range of Technology Focussed Advisory Services including:
• Interim Management
• Transformation and Business Process Re-Engineering
• Strategy
• Programme and Project Management
• Procurement and Strategic Sourcing
• Interim Management
• Transformation and Business Process Re-Engineering
• Strategy
• Programme and Project Management
• Procurement and Strategic Sourcing
December 2008
To June 2009
Divisional Manager - Geospatial Systems
at Mouchel
Location :
United Kingdom
Responsible for Client Relationship Management and leading a team of circa 35 technical staff providing a full range of GIS services
April 2005
To November 2008
Senior Consultant
at NCC Group
Location :
United Kingdom - Manchester
Providing a full range of Technology Focussed Advisory Services including:
• Interim Management
• Transformation and Business Process Re-Engineering
• Strategy
• Programme and Project Management
• Procurement and Strategic Sourcing
• Interim Management
• Transformation and Business Process Re-Engineering
• Strategy
• Programme and Project Management
• Procurement and Strategic Sourcing
January 2003
To March 2005
Director
at Apex Computer Consultancy
Location :
United Kingdom
Management Consultancy.
April 1995
To December 2002
Head of Asset Management Application Development
at Intergraph Saudi Arabia
Location :
Saudi Arabia - Riyadh
Lead multiple teams of GIS professionals delviering the following services to Utility and Telecommunications providers throughout the MENA area and India, Pakistan and Sri Lanka.
AM/FM/GIS Development
AM/FM/GIS Support
AM/FM/GIS Implementation
AM/FM/GIS Training
AM/FM/GIS Operations and Maintenance
AM/FM/GIS Development
AM/FM/GIS Support
AM/FM/GIS Implementation
AM/FM/GIS Training
AM/FM/GIS Operations and Maintenance
May 1990
To March 1995
Head of IT Technical Support and Operations
at Saudi Industrial Development Fund
Location :
Saudi Arabia - Riyadh
Lead a team of Computer professionals with responsibility for the efficient running of all IT systems.
June 1987
To May 1990
IT Strategic Planning and Upport Manager
at Solaglas UK
Location :
United Kingdom
Develop and Deliver IT and Communications Strategy to facilitate M&A activities within the company and to support achievement of business strategy and sales target
October 1985
To June 1987
Deputy Manager, Office Systems Support Group
at Standard Chartered Bank
Location :
United Kingdom - London
Deliver the Office Systems strategy to all offices worldwide
January 1985
To October 1985
Technical Sales Engineer
at Bonsai
Location :
United Kingdom - London
November 1976
To January 1985
Software Support Professional
at IBM
Location :
United Kingdom
Provide support for 15, 000 users of email and Office automation.
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