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Mikhail Korshunov, Technical support engineer

Mikhail Korshunov

Technical support engineer

Intermedia

Location
United Arab Emirates
Education
Bachelor's degree, Manager
Experience
4 years, 2 Months

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Work Experience

Total years of experience :4 years, 2 Months

Technical support engineer at Intermedia
  • Russian Federation
  • May 2013 to November 2014

Providing technical support (Microsoft Exchange services, Message tracking, Active Directory management and troubleshooting, Microsoft SharePoint, Microsoft Office 2007 - 2013, Mac OS) via email, telephone and remote sessions to user-end. Mobile devices troubleshooting (iOS, Android, Blackberry, Windows Phone). Technical articles writing.

Expert at Central Bank of Russian Federation
  • Russian Federation
  • October 2010 to April 2013

Building maintenance contracts initiation, composing and signing. Building maintenance budget planning. Building maintenance staff management.

Education

Bachelor's degree, Manager
  • at Saint Petersburg State University of Economics
  • June 2009

Specialties & Skills

Leadership
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Communications
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Presentation Skills
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Coaching
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Computer Hardware Troubleshooting
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Microsoft Active Directory
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Microsoft Excahnge
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Microsoft SharePoint 2010/2013
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Languages

English
Expert
Russian
Expert

Training and Certifications

Microsoft Outlook 2010 specialist (Certificate)
Date Attended:
December 2013
Communication skills (Training)
Training Institute:
Schouten training
Date Attended:
October 2013
Duration:
40 hours

Hobbies

  • Literature
  • Beach volleyball
    1st place @ Beach Volleyball Student Championship of Russia