Inside Sales Representative
NCR
Total years of experience :17 years, 9 Months
Renewing service contracts, Up-sell and Cross-sell negotiation, invoice correction, increasing customer care,
merging revenue streams, revenue at risk, free cash flow
complex contract management
Current 2014 Business Consultant at ESI- Energy System Integrator
Energy projects development
Dates April 2013 - November 2013
Occupation or position held Marketing specialist
Main activities and responsibilities Delivering superior products, communication with suppliers and clients, positioning of brand
Name and address of employer OMV international integrated oil company
Type of business or sector Oil and Gas, Fuel products business activities
Dates October 2007-September 2011
Occupation or position held Flight Attendant
Main activities and responsibilities Customer Service and Hospitality Management; Health and Safety Procedures
Name and address of employer Emirates Airline, Dubai
Type of business or sector Commercial Aviation
Dates October 2006-September 2007
Occupation or position held Assistant to the team of attorneys at law (apprenticeship in business law)
Main activities and responsibilities PR; Communications Officer
Name and address of employer Law Company "Aleksić", Belgrade
Type of business or sector Business Law
Dates January 2006- October 2006
Occupation or position held Project Manager
Main activities and responsibilities EU sponsored construction projects supervision, monitoring and internal evaluation
Name and address of employer D-Construct, Belgrade
Type of business or sector Construction Business
Dates September 2004-December 2005
Occupation or position held Procurement Officer
Main activities and responsibilities Procurement and sales management and sales planning
Name and address of employer Dick-Petrol, Belgrade
Type of business or sector Oil Derivatives Trade (downstream business)
Level in national or international Master of Science classification Dates September 2000-September 2006 Title of qualification awarded MA in Organizational Sciences Principal subjects/Occupational skills Organizational Sciences and Project Management (Award for best covered simulation project in the field) Name and type of organization University of Belgrade, Faculty of Organizational Sciences (Final thesis: Project providing training Management in Construction)