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Mina Boshra, Senior Sales Executive

Mina Boshra

Senior Sales Executive·Longchamp-Chalhoub Group

Kuwait

Bachelor's degree, Accounting

Work experience

Total years of experience: 14 years, 0 months

Senior Sales Executive

April 2018 - Present

Longchamp-Chalhoub Group

Al Kuwait, Kuwait

April 2018 - Present

Responsible for managing a store staff within a business. Coordinates the shipping and receiving of goods, sets up displays, and assists customers and staff during duty hours.

Company industry:
Fashion & Apparel
Job role:
Beauty and Fashion

Retail sales executive

May 2016 - July 2018

Michael Kors - Chalhoub Group

Al Kuwait, Kuwait

May 2016 - July 2018

Participate in stock management and control.
Assist shoppers locate the products and goods they desire.
Perform cash processing and card payments
Stock shelves with goods.
Answer queries from shoppers.
Guide and give advice to customers on product selection.
Deal with customer refunds.
Keep the store clean and tidy; this includes mopping and hovering.
Work within established guidelines with brands.
Attach price tags to merchandise.
Look out for shoplifters; responsible for security within the store as well as watching out for fraudulent credit cards etc.
Receive and store stock.

Company industry:
Fashion & Apparel
Job role:
Beauty and Fashion

Customer Serivce Supervisor

July 2012 - April 2016

The Sultan Center

Al Kuwait, Kuwait

July 2012 - April 2016

Responsible for supervising customer service agents and other staff. Trains, coaches, and mentors employees on how to deliver the best customer service possible.

Company industry:
Supermarket
Job role:
Customer Service and Call Center

Education

Alexandria University

May 2009

May 2009

Bachelor's degree, Accounting

Egypt

GPA (percentage): 75%

GPA (percentage): 75%

Skills

Merchandising
Expert
Merchandising
Expert
Sales Supervision
Expert
Sales Supervision
Expert
Coaching Staff
Expert
Coaching Staff
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Coaching
Intermediate
Coaching
Intermediate
Sales
Expert
Sales
Expert
Merchandising
Intermediate
Merchandising
Intermediate
Supervision
Intermediate
Supervision
Intermediate

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
ICDL
Mar 2010

Training
Customer Service
The Sultan Center

Hobbies and interests

Fashion
Cooking
Reading