MINAAZ SHAIKH, Customer Service Agent

MINAAZ SHAIKH

Customer Service Agent

AIR INDIA

Location
India - Mumbai
Education
Bachelor's degree, Quantity Surveying and Construction Management
Experience
5 years, 7 Months

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Work Experience

Total years of experience :5 years, 7 Months

Customer Service Agent at AIR INDIA
  • India - Mumbai
  • February 2013 to August 2018

• Trained in SITA DCS for Check - in & Boarding.
• Visa and Travel Docs check for International and Domestic Customers.
• Re-routing passengers whose flights have been cancelled or delayed
• Special Handling of VIP’s, CIP’s and Legendries .

Education

Bachelor's degree, Quantity Surveying and Construction Management
  • at Hallam University
  • December 2020

,

Bachelor's degree, Quantity Surveying
  • at International College of Business and Technology
  • December 2020

courses: PROJECTS Construction of Factory Warehouse- Construction of a steel warehouse building Heart of Doha (Phase 1b) - Supply and installation of wooden doors and frames High Rise Apartment Housing Scheme Kalinga Mawatha- Construction of 5 highrise apartments

Specialties & Skills

Customer Facing
Problem Solving
Guest Satisfaction
Quick Learning
Guest Service
MANAGEMENT
MATERIALS MANAGEMENT
MICROSOFT WORKS
AUTOCAD
COMMUNICATION SKILLS
CONTRACT MANAGEMENT
LANGUAGES
PRESENTATION SKILLS

Languages

English
Expert
Hindi
Expert